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francesco_menin
Partner - Creator III
Partner - Creator III

Export with formatting generates Excel table with black background

Hi all,
I'd like to share with you a question regarding the Data Export with Formatting.

We recently upgraded a customer from Nov 21 version to Nov 22 version last patch and we are experiencing some issues with a single application when doing export data to excel with formatting.

The source straight table looks pretty much ok:

francesco_menin_0-1678955952550.png

and we left the default blank values for background colors as was before the upgrade

francesco_menin_1-1678955990313.png

now when the export is done we get this result

francesco_menin_2-1678956019647.png

So it looks like there is something off in the definition of the app itself which we cannot identify.

Doing the same on a different app (no changes as this one) gets the correct result.

What might be missing with this app?

Thanks

Labels (1)
1 Solution

Accepted Solutions
francesco_menin
Partner - Creator III
Partner - Creator III
Author

we found the culprit in a JSON setting: this highlighted property was set up as rgba(255,255,255) which was doubly wrong by missing a parameter and being misinterpreted by Excel itself, so we switched back to a simpler hex code

francesco_menin_0-1678959888057.png

 

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2 Replies
francesco_menin
Partner - Creator III
Partner - Creator III
Author

So double checking again the options we switched back to a default theme and it looks like everything is fine:

francesco_menin_0-1678956816328.png

Any ideas as to what kind of setting we need to look into?

francesco_menin
Partner - Creator III
Partner - Creator III
Author

we found the culprit in a JSON setting: this highlighted property was set up as rgba(255,255,255) which was doubly wrong by missing a parameter and being misinterpreted by Excel itself, so we switched back to a simpler hex code

francesco_menin_0-1678959888057.png