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Hi all,
I would appreciate any help.
I have a set of data, consisting of (subset) of data:
TicketID | State | Age |
---|---|---|
123 | closed | 01-02 Days |
136 | open | N/A |
156 | closed | 03-05 Days |
163 | closed | 06-10 Days |
... | ... | ... |
I want to exclude the non-closed tickets, represented as (N/A) in my graphic, as I want to represent the time taken to close each ticket, aggregated in "time-slots".
Can someone please help?
Thanks
Regards
What is the expression you are using? Assuming it is Sum(FieldName), change it to this may be -> Sum({<Age -= {'N/A'}>}FieldName)
What is the expression you are using? Assuming it is Sum(FieldName), change it to this may be -> Sum({<Age -= {'N/A'}>}FieldName)
Thanks,
That resolved my issue!
Regards,