First graph series is gray not blue

[mmarchese]

We just upgraded from "April 2019 Patch 1" (13.21.2) to "May 2023 Patch 10" (14.129.17).

Before, the first series of each line graph, bar graph, etc. would always be blue (#4477AA):

Now, it is still like that in at least one app, but in most apps, the first series is now a frail light gray:

When I compare the "blue" apps to the "gray" ones, I can't find any difference:

• none of the graphs use master measure colors
• the graphs all use appearance > color: auto
• the apps all use the same theme

What could be causing this?  Is there a simple fix?

[rwunderlich]

Check the color by property for the measure. If it's an expression, it's likely returning null in the new release. 

-Rob

[mmarchese]

Thanks, but I'm not having any luck.  When I edit the measure, I see two tabs:

On the "Edit measure" tab, there is a "Measure color" setting.  It's currently set to no color (white swatch with a slash through it), but changing it to blue does not affect my graphs.

On the "Segment colors" tab, there is a toggle switch to enable it.  It's currently set to off, but enabling it does not affect my graphs.  I played with some of the other settings there too without success.  Is this what you meant by "color by property for the measure," or am I in the wrong place?

[rwunderlich]

Look in the "Color and Legend" section of the chart Appearance properties.

[mmarchese]

Oh, no I have that set to auto, not color by measure.

In the meantime, I found that if I assign blue to the relevant master dimension, that changes all the graphs to blue.  So I could go around doing that for every master dimension, but it's not viable for cases where I actually need that dimension to have a meaningful color.

The bizarre thing is that for one particular graph, I set the master dimension to blue and then set it back to none, and the blue color remained!  So in that case, going around in a circle somehow got the color back out of this bad state it was in.  But that technique isn't working for other graphs.  Something seems glitched out, and I can't figure out how to correct it.

Another workaround I could do is to set each graph to "single color" instead of auto-coloring, but again, that's limited (won't work for multi-series graphs).

[rwunderlich]

That sounds like you may have a migration bug. I recommend you contact Qlik support. 

-Rob