Google ADS problem in retrieving values from Customer ID

[Carlaf_93]

Good morning,

i've upgraded qlik sense enterprise to the versione november 2024.

I'm trying to configure the google ads connection. The credentials are ok.

When i select in the filter of the account area i get the error.

ERROR RETRIEVING VALUES

It should show the customer id

I can use google analytics without problems

[zeny64]

A frequent cause is not having selected the "Manage your Google Ads Manager campaigns" checkbox on the Google consent screen during the initial authentication. Even if you've granted other permissions.
tellpopeyes

[Carlaf_93]

Thanks, can you explain better the steps i need to follow?

I don't find this checkbox