Hanging on Started Loading Data

[#1]

Hi community,

I have a new installation of Sense on a VM, and I am unable to load data into documents.  Any time I execute the data load script, it seems to hang on "started loading data" forever, never actually moving into the script:

I've checked the service account folder permissions, but we have he same issue with any data source (including inline data). The table preview works when selecting an xls file from a lib: connection.

We usually don't see any errors in the logs when it gets stuck here, but occasionally we will see a General Exception for engine service logs.

After restarting the services, the issue seems to resolve for 5-10 minutes or so, then returns.

Does anyone have any experience with this sort of issue?

[#2]

Thanks Manoj,

Initially i thought this is due to large data issue but this was the case with smaller files too. This thread really helped me in getting back to work.

[mramachandran3]

Thank you. Glad it helped. Can somebody mark this as "Answered". Not sure how to set that.

[morenoju]

This happens to me only after loading data for over an hour. The next time it hangs. 

In my case it does not seem to be related to any configuration file, since it works fine for apps that take a short time to load.