Qlik Monitoring app issue

[neerajthakur]

Getting Below error in log, tasks related to License and Resource Monitor aren't reloading.

20260328T202526.045+0530 1141 TRACE Fetching data from Qlik Sense Repository (QRS) database
20260328T202526.045+0530 1141 Fetching data from Qlik Sense Repository (QRS) database
20260328T202526.045+0530 1142
20260328T202526.045+0530 1144 LET NumRowsQRS = 0
20260328T202526.045+0530 1145 SET QRS_RowCounts = 'QRS Row Counts: '
20260328T202526.046+0530 1147 For each endpoint in 'monitor_apps_REST_user','monitor_apps_REST_app','monitor_apps_REST_appobject','monitor_apps_REST_task'
20260328T202526.046+0530 1148 CALL monitor_apps_REST_user
20260328T202526.046+0530 1169 LIB CONNECT TO 'monitor_apps_REST_user_condensed'
20260328T202526.632+0530 Connected.
20260328T202526.634+0530 1171 User:
20260328T202526.634+0530 1172 Load
20260328T202526.634+0530 1173 userDirectory & '\' & userId AS UserId,
20260328T202526.634+0530 1174 [name] AS [User Name],
20260328T202526.634+0530 1175 userDirectory as [User Directory]
20260328T202526.634+0530 1177 SQL SELECT
20260328T202526.634+0530 1178 "userId",
20260328T202526.634+0530 1179 "userDirectory",
20260328T202526.634+0530 1180 "name"
20260328T202526.634+0530 1181 FROM JSON (wrap on) "root"
20260328T202526.847+0530 3 fields found: UserId, User Name, User Directory,
20260328T202526.850+0530 Error: HTTP protocol error 401 (Unauthorized):
20260328T202526.850+0530
20260328T202526.850+0530 Requested resource requires authentication.
20260328T202526.851+0530 Execution Failed
20260328T202526.856+0530 Execution finished.


What could be the issue and how to resolve it.

[rubenmarin]

Hi, you can try going to data connections, check for the rest connections, try ressiting user and password for the rest connetion returning the error, credential could be the user startiing the Sense services.

After resetting credentials try to reload again, if the reload passes the current error and returns an error later, that was the cause, so you can reset credentials in all the default rest connections to allow the full reload of monitoring apps.

[neerajthakur]

This is a fresh Installation and there isn't any rest connector created in Data Connections.

Using QlikSense Enterprise Nov 2025, however certificates were recreated using restorehostname command as available in documentation/articles on Qlik.

[rubenmarin]

Hi, those 'monitor_apps_REST_user_condensed', 'monitor_apps_REST_user'... are rest data connections created by default in every installation.

You can filter in name by '_rest_' or in owner by 'sa_repository' to see them.