Qlik Sense Hub is not working while QMC is working

[shwetagupta]

Hi All,

I have installed Qlik Sense server, my QMC is working fine but when i go onto Qlik Sense Hub, getting error of connection Lost after authentication required window.

I have gone through many discussion in the community nothing worked.
I have tried Http instead of HTTPS, Checked all the qlik services are showing started status.

Can any one please suggest what should I do next. I am new to servers and Qlik Sense

[marcohadiyanto · Accepted solution]

Hi Shweta,

You can try this :

Step1:

1. Launch the QMC

2. Go to Proxies > Central Proxy > Edit

3. Under Ports, check Allow HTTP

Step2:

(if using version 1.0)  4. Scroll down under Central Proxy to Websocket origin white list

(if using version >= 1.1)  4.  Go to QMC > Virtual Proxies > <>(Default) > Edit > Advanced > Websocket origin white list

5. Add your IP address of the Sense Server machine (ie. 10.1.123.234)

6. Add your machine name of the Sense Server (ie.  WIN-SENSESRV01)

7. For Servers on a domain, add fully qualified domain name (ie.  WIN-SENSESRV01.CUSTOMER.COM)

8. If you added a DNS, add that to the list (ie. SENSEBI.COMPANY.COM)

9. If deployed to a VM, enter the IP of the VM

Apply settings and try connecting.

Qlik Sense Hub can not be accessed via Ipad

[shwetagupta]

Hi Marco,

The problem is I am able to come on to hub via Browser though Qlik sense Hub on desktop is not working.

Can you suggest me something for this ?

[marcohadiyanto]

Hi Shweta,

Is windows firewall already off on the server?

can you go to hub on the server?

Regards

[shwetagupta]

Hi Marco,

Problem has been resolved using prior solution. Actually I was making a mistake earlier.

Thanks a ton for your help...