QlikSense - CloudFlare : Connection Lost Error in Data Load Editor

[kallay]

Hello,

Recently our system administrator added CloudFlare on QlikSense Servers for security purpose.

We have modified key="WebSocketPingInterval" value="10" in proxy.config , so we won't get the connetion lost in hub,  but the error is still occuring in data load editor. Sometimes it appears right after data load editor is open ,or the error appears after 2-3 minutes.

We also add the public adress in "Host To Allow" List from Virtual Proxy.

 It's a known problem with Cloudflare regarding connection lost in data load editor?

[Ranganath_DR]

Hi @kallay ,

There may be additional settings on Cloudflare that you need to enable as the issue started after adding Cloudflare. example: https://developers.cloudflare.com/network/websockets/

[kallay]

Hello @Ranganath_DR ,

Our System Administrator ensured us that the websockets are enabled and there are not any other additional setting to be done in CloudFlare.

[pauljohansson]

@kallay 

Did you find a solution? We're also using Cloudflare and for us it  works with key="WebSocketPingInterval" value="30". Before this adjustment we also got "connection lost"

However, we have an issue of not being able to download task logs from QMC when going via Cloudflare.

Do you also have this issue?

br

Paul