Qlik Community

Ask a Question

App Development

Discussion board where members can learn more about Qlik Sense App Development and Usage.

Announcements
April 22, 2PM EST: Learn about GeoOperations in Qlik Sense SaaS READ MORE
cancel
Showing results for 
Search instead for 
Did you mean: 
capriconuser
Creator
Creator

Unsupported file format

i was working on qlik sense then suddenly my laptop restart so then when i again open app this shows an error

"Unsupported file format" where my other apps is open without error 

what should i do . i dont want to lose this 

 

error imageUntitled.png

 

 

 

Labels (2)
6 Replies
amartinez35
Partner
Partner

Hi,

Can you try to open it without data ?

 

 

capriconuser
Creator
Creator
Author

I DID but same error occured

Jim
Partner
Partner

I have the same issue. When I right click and open "without data" through the hub, I can at least view and try to load data. Unfortunately, I can't figure out the cause. I've logged a ticket with support today.

EliGohar
Partner
Partner

Hi Jim,
I have a customer who encountered the same issue.
Did you get any answer from Qlik support?
Thanks.
Jim
Partner
Partner

Yes.

 

There isn't any suggestion in the available documentation that I could find that guides on prevention of app corruption. However, as in every system change scenario, it is a good practice to maintain manual backup of all assets(like apps) so that they may be restored from the backup if something goes wrong.

 

My file got corrupted somehow due to the data in it but how exactly that happened is unclear to Support or anyone on our team. Our best option is to make backups. This was the support article I found. Same error but different cause: https://qliksupport.force.com/articles/000030707

anandathome
Creator
Creator

I got it working:

1. Close the app

2. Login to QMC duplicate this app

3. go back to Hub and refresh, you should be able to see copy of corrupted app.

4. Open this copy of app and it should work. Has worked for me today.