We are unable to export the data from Qlik sense table or pivot table to csv format and txt format

[UnionBank]

We are trying to export the data from Qlik sense table or pivot table to csv format and txt format.

Qlik sense version details:

1.Qlik Sense May 2024 Patch 11
2.Windows servers
3.Windows 2022 server (Operating System)

Please find the below details.

- When did you notice the issue?
We are checking the yesterday it's not working
-Has this worked before??
we are not checked previously
- Has the environment undergone any recent changes, such as an upgrade, migration, or other system modifications?
No
- Is this a brand-new or pre-existing installation?
We install on Oct 2024
- Does this issue appear in all apps?
Yes
- Does this problem affect every user or specific user only?
Yes every user