We recently upgraded to Nov2021 from Apr2020 and found a change in behavior in searches.
We have a field that contains values like
ABC-123
in which two values are separated by a "dash" character.
in Apr2020 dash was interpreted as a space in searches: writing the beginning of second part (i.e. 12) of ABC-123 would find it.
Now, in order to get the same behavior one must precede the search string with a *
this is painful for our customers, because the right part of the field is what they usually search.
Is there a way to set Sense to use the old matching method?
Thank you!