Hello everyone.. I'm working on an application which runs on some conditions as below:
Project_Status: 'Active'
at_feedback_rating_id <> 0
MaxCsatDate = at_csat_received_date (where MaxCsatDate is max(at_csat_received_date ))
project id <> 0
1) if the above conditions dont match, the result would be '0.00% from 0 projects'
2) if the above conditions do match, the average of rating and count of projects ids should also fulfilled the mentioned conditions while calculating KPI.