Hi everyone,
we are proceeding with a catalog installation to a customer but we came to a halt.
The O.S. is RHEL8.6 ...
I've installed the pgsql, tomcat and podman, (the service does not instantiate automatically even thought I've run the post isntall .sh script, but this is a minor problem) The problem now is that when I access the Catalog http:/catalogmachine:8080/qdc we got a licenses service error.
I am trying to investigate a bit, before we have the next call with the customer...
From what I can see, watching the licenses container logs in podman we got this error:
0)","timestamp":"2022-07-15T12:50:09.514513488Z"}
{"caller":"builder.go:439","corrId":"8a78abba-21a3-4e84-aa90-770f8a35721f","error":"dial tcp: lookup \u003cpostgres-server-ip-address\u003e: no such host","level":"error","message":"failed to initiate persistence, retrying in 5 seconds (1)","timestamp":"2022-07-15T12:50:14.514877412Z"}
{"caller":"builder.go:439","corrId":"8a78abba-21a3-4e84-aa90-770f8a35721f","error":"dial tcp: lookup \u003cpostgres-server-ip-address\u003e: no such host","level":"error","message":"failed to initiate persistence, retrying in 5 seconds (2)","timestamp":"2022-07-15T12:50:19.515142913Z"}
{"caller":"builder.go:439","corrId":"8a78abba-21a3-4e84-aa90-770f8a35721f","error":"dial tcp: lookup \u003cpostgres-server-ip-address\u003e: no such host","level":"error","message":"failed to initiate persistence, retrying in 5 seconds (3)","timestamp":"2022-07-15T12:50:24.515371157Z"}
{"caller":"builder.go:439","corrId":"8a78abba-21a3-4e84-aa90-770f8a35721f","error":"dial tcp: lookup \u003cpostgres-server-ip-address\u003e: no such host","level":"error","message":"failed to initiate persistence, retrying in 5 seconds (4)","timestamp":"2022-07-15T12:50:29.515682667Z"}
{"caller":"builder.go:439","corrId":"8a78abba-21a3-4e84-aa90-770f8a35721f","error":"dial tcp: lookup \u003cpostgres-server-ip-address\u003e: no such host","level":"error","message":"failed to initiate persistence, retrying in 5 seconds (5)","timestamp":"2022-07-15T12:50:34.515935538Z"}
Beware that the customer's machine is "locked" and has no access to internet apart from these sites:
| redhat.com |
| *.qlik.com |
| github.com |
| archive.apache.org |
|
rpm.nodesource.com
|
|
registry.npmjs.org
|
It does looks to me that the service is not able to access a postgres server IP.
I am going now through the postgresql configuration and check that...like the pg_hba.conf file in /var/lib/pgsql .... ecc...
And I'll have a look there...meanwhile...I've noticed something else:
If I launch the container manually from /usr/local/qdc/qlikcore/
(qdc) ./launch_qlikContainers.sh
is not working and goes in timeout because it tries to pull the containers from qliktech-docker-release.jfrong.io/engine:12.722.0...
and that site it's closed because of the Server's proxy. (we've already asked them to open for us *.jfrog.io)
Whilst if I go in the root directory:
cd /
and the
cd /tmp/podium/bin/qlikSenseIntegration/
(this is the folder where i've downloaded the installer)
and then launch the
(qdc) ./launchContainers.sh
it works and
(qdc) sudo podman ps
gives me the list of the containers.
.........any thoughts?
It has to pull the container from jfrog before the start? Is that's why is blocked ?
But then, why when making it start from the download zone where also other files are present the .launch Containers.sh script instantiates the containers, whilst from the installation path it does not?
Thank You
Vlad
