Qlik Data Transfer white screen

[carledsan]

Hello,
Recently, I created a qlik sense business account in the cloud, after I downloaded 
the qlik sense desktop version and I authenticated myself, until then everything is fine.

After I installed Qlik DataTransfer, but when I open it I find a blank page, I checked the path 
C: \ ProgramData \ Qlik \ DataTransfer \ DataUpload \ certificate 
and I cannot find a certificate folder, I have tried to follow the steps on :

https://help.qlik.com/fr-FR/cloud-services/Subsystems/Hub/Content/Sense_Hub/QlikDataTransfer/trouble...  

but it didn't work, no certificate folder is generated.

Has anyone ever had the same problem ?

[Ajay_Ananthnarayan · Accepted solution]

You can try to fix the white screen issue by following this link: https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/QlikDataTransfer/trouble...

Also, make sure you follow the requirements for Qlik Data Transfer: https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/QlikDataTransfer/install...