Qlik Data Gateway and rest connector

[oodimkooo]

Hello! I'm new to Qlik Cloud, trying to use our company's local API in application by creating a GET request over Rest connector and getting timeout errors again and again. 

We have QLik Data Gateway installed and configured, does rest connector support it? It seems that there is no definitely "no" in docs...

[Albert_Candelario]

Great, thanks for confirming 👌

[Ken_T]

I think, have to be on version 1.7.1 (or above) of data gateway for this to work, per the changelog docs. we are upgrading to 1.7.1 to see if we can get this to work in our QCG tenant

[marksouzacosta]

That is correct @Ken_T.

Unfortunately, we are facing many errors after upgrading to 1.7.1. I hope this is only us.

Regards,

Mark Costa

[Albert_Candelario]

Correct, you must be on version 1.7.1 version.

Cheers,

Albert

[Albert_Candelario]

If so, do not hesitate to put your challenges on a separate Community post to get most of the help of the Community and Qlik experts.

If you already raised a Support case with our Support team, then that would not be needed.

Cheers,

Albert

[jpenuliar]

Hi Albert, 

Does the new connector work on either sync/async mode ?

Jonathan

[Albert_Candelario]

Hello @marksouzacosta.,

A newer version, 1.7.2, is expected to be out during today, so I recommend upgrading to it.

Cheers,

Albert

[Ken_T]

if you are attempting to use this new connection type and get this error

Status(StatusCode="Internal", Detail="Command testconnection returned non-success: URL is not allowed. Please check your allowed urls in configuration file.")

follow the info on this page to resolve it
https://help.qlik.com/en-US/cloud-services/Subsystems/REST_Connector_help/Content/Connectors_REST/Cr...

copied from the doc link above:

1. On the Direct Access gateway machine, open C:\ProgramData\Qlik\Gateway\restconnector_allowed_urls.txt as admin.
2. To allow all URLs, simply add * to the file.

3. To allow specific URLs only, add each URL to a separate row, as in the following example:

   https://myprivaterestservice.com/restricted https://mypublicrestservice.com/all

4. To allow any path under a specified URL, add the URL to a separate row and append it with a *, as in the following example:

   https://myprivaterestservice.com/restricted*

   In the above example, the URL, https://myprivaterestservice.com/restricted/admin will also be accessible.

5. Save the file and restart the Direct Access gateway service.