USER as ACCESS role for Section Access is not working for Qlik Sense

[krisal]

I have implemented my Section Access in Qlik Sense that is connected to logic from a Snowflake table.

This works where users are only able to see the data they should as ADMIN ACCESS users (restricted data both in Snowflake and in the app). However, when I change their ACCESS role to USER, they get error code 5: access is denied and are not able to open the app at all.

Any ideas what is the issue?

[henrikalmen]

Can you post your section access script here?

[Vegar]

You will get this error message if your user does not have access to any data due to Section Access. 

This is probably what happened when you moved the user from ADMIN to USER. 

There will be a difference between what the two user VEGAR and KRISAL will see in this SA setup

Section access;
Star is *;
Load * INLINE [
ACCESS, USERID,               REDUCTION
ADMIN,  DOMAIN\VEGAR,
USER,   DOMAIN\KRISAL
USER,   DOMAIN\JOHNDOE,       2
ADMIN,  INTERNAL\SA_SCHEDULER,
];
Section Application;