Re: In TALEND 6.0.1, TAC not loading the job condu... - Qlik Community

Yogesh_

Hello,

Using Talend 6.0.1 (java version "1.8.0_144" , Apache Tomcat/8.0.20) and TAC is loading in browser and able to login. When click on left side menu item such as Users, Configurations, Job Conductor etc it does nothing (for e.g. job conductor is not loading).

When checked in console log (F12 ) it shows following exception,

com.google.gwt.logging.client.LogConfiguration
SEVERE: Exception caught: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
com.google.web.bindery.event.shared.UmbrellaException: Exception caught: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
	at Unknown.gYb(Unknown Source)
	at Unknown.Ukc(Unknown Source)
	at Unknown.mkc(Unknown Source)
	at Unknown.x7k(Unknown Source)
	at Unknown.z7k(Unknown Source)
	at Unknown.gi(Unknown Source)
	at Unknown.zF(Unknown Source)
	at Unknown.QF(Unknown Source)
	at Unknown.UG(Unknown Source)
	at Unknown._6d(Unknown Source)
	at Unknown.Y8d/R8d<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*a9d(Unknown Source)
	at Unknown.c9d(Unknown Source)
	at Unknown.vG(Unknown Source)
	at Unknown.tH(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.VVb(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.o0(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.Ufb(Unknown Source)
	at Unknown.Vb(Unknown Source)
	at Unknown.Oge(Unknown Source)
	at Unknown.Zge(Unknown Source)
	at Unknown.kuk(Unknown Source)
	at Unknown.huk(Unknown Source)
	at Unknown.UWe(Unknown Source)
	at Unknown.Atk(Unknown Source)
	at Unknown.Dtk(Unknown Source)
	at Unknown.wfe(Unknown Source)
	at Unknown.blc(Unknown Source)
	at Unknown.ylc(Unknown Source)
	at Unknown.Upe/c.onreadystatechange<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*Upe(Unknown Source)
	at Unknown.qlc(Unknown Source)
	at Unknown.jfe(Unknown Source)
	at Unknown.qfe(Unknown Source)
	at Unknown.Q0k(Unknown Source)
	at Unknown.TWe(Unknown Source)
	at Unknown.WWe(Unknown Source)
	at Unknown.k1d(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.gwtOnLoad(Unknown Source)
	at Unknown.C(Unknown Source)
	at Unknown.administrator/administrator.onScriptLoad(Unknown Source)
	at Unknown.anonymous(Unknown Source)
	at Unknown.anonymous(Unknown Source)
Caused by: com.google.gwt.json.client.JSONException: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
	at Unknown.cYb(Unknown Source)
	at Unknown.fYb(Unknown Source)
	at Unknown.Rqc(Unknown Source)
	at Unknown.Orc(Unknown Source)
	at Unknown.Mrc(Unknown Source)
	at Unknown.Nrc(Unknown Source)
	at Unknown.kil(Unknown Source)
	at Unknown.GNk(Unknown Source)
	at Unknown.LNk(Unknown Source)
	at Unknown.Owk(Unknown Source)
	at Unknown.Ogc(Unknown Source)
	at Unknown.mkc(Unknown Source)
	at Unknown.x7k(Unknown Source)
	at Unknown.z7k(Unknown Source)
	at Unknown.gi(Unknown Source)
	at Unknown.zF(Unknown Source)
	at Unknown.QF(Unknown Source)
	at Unknown.UG(Unknown Source)
	at Unknown._6d(Unknown Source)
	at Unknown.Y8d/R8d<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*a9d(Unknown Source)
	at Unknown.c9d(Unknown Source)
	at Unknown.vG(Unknown Source)
	at Unknown.tH(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.VVb(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.o0(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.Ufb(Unknown Source)
	at Unknown.Vb(Unknown Source)
	at Unknown.Oge(Unknown Source)
	at Unknown.Zge(Unknown Source)
	at Unknown.kuk(Unknown Source)
	at Unknown.huk(Unknown Source)
	at Unknown.UWe(Unknown Source)
	at Unknown.Atk(Unknown Source)
	at Unknown.Dtk(Unknown Source)
	at Unknown.wfe(Unknown Source)
	at Unknown.blc(Unknown Source)
	at Unknown.ylc(Unknown Source)
	at Unknown.Upe/c.onreadystatechange<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*Upe(Unknown Source)
	at Unknown.qlc(Unknown Source)
	at Unknown.jfe(Unknown Source)
	at Unknown.qfe(Unknown Source)
	at Unknown.Q0k(Unknown Source)
	at Unknown.TWe(Unknown Source)
	at Unknown.WWe(Unknown Source)
	at Unknown.k1d(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.gwtOnLoad(Unknown Source)
	at Unknown.C(Unknown Source)
	at Unknown.administrator/administrator.onScriptLoad(Unknown Source)
	at Unknown.anonymous(Unknown Source)
	at Unknown.anonymous(Unknown Source)

Tried clearing temp, and work folder from apache-tomcat but same issue.

Any help is greatly appreciated!

Xiaodi_Shi

Hello,

Is there any more error message which is located in <ServersInstallationPath>\apache-tomcat-XXX\logs.?

Best regards

Sabrina

Yogesh_

Hi Sabrina,

Don't see any error message from it. Attached localhost_access.txt log

'' - - [27/Sep/2024:04:39:00 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:08 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:09 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:10 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:18 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:19 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:20 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:29 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:30 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:31 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:39 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:40 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:41 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:51 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:51 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:52 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:59 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:00 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:01 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:04 -0700] "GET /org.talend.administrator/?locale=en&branding=Jaspersoft HTTP/1.1" 304 -
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 20
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/license HTTP/1.1" 200 14
'' - - [27/Sep/2024:04:40:05 -0700] "HEAD /org.talend.administrator/resources/tac/images/branding/JETL_fondFilet.png HTTP/1.1" 404 -
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/properties HTTP/1.1" 200 589
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 18
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 1594
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 16
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 36
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 1594
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 35
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:06 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:07 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:16 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:17 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:26 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:27 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48

Thanks

Yogesh_

Hi Sabrina,

I could see below error in Talend log.

FATAL InitServlet - GRAVE ERROR: Illegal state:
javax.servlet.ServletException: GRAVE ERROR: Illegal state:
at org.talend.gwtadministrator.server.remoteconnection.InitServlet.init(InitServlet.java:36)
at javax.servlet.GenericServlet.init(GenericServlet.java:158)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1231)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1144)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1031)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4909)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5196)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:725)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:701)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717)
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1069)
at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1719)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
at org.talend.administrator.core.TacApplicationInitializer.init(TacApplicationInitializer.java:65)
at org.talend.gwtadministrator.server.remoteconnection.InitServlet.init(InitServlet.java:34)
... 17 more

What could be the issue?

Thanks

Xiaodi_Shi

Hello @Yogesh_

Sorry for late response.

Is your TAC up and running well and cleaning browser cache have any effect? Is it possible to check at which request its failing from the browser level from your side?

Best regards

Sabrina

In TALEND 6.0.1, TAC not loading the job conductor page

Administration

v6.x