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Hi team,
I have a job that has been working very well for 3 months.
All of a sudden, I received this error message:
Exception in component tSalesforceConnection_1 (Version_job)
java.lang.RuntimeException: IOException: [UnexpectedErrorFault [ApiFault exceptionCode='SERVER_UNAVAILABLE'
exceptionMessage='server temporarily unavailable'
extendedErrorDetails='{[0]}'
]
]
at archivage.version_job_0_1.Version_job.tSalesforceConnection_1Process(Version_job.java:645)
at archivage.version_job_0_1.Version_job.runJobInTOS(Version_job.java:2676)
at archivage.version_job_0_1.Version_job.runJob(Version_job.java:2448)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceInput_1Process(ZippexSF_SFTP_newVersion.java:6281)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceConnection_1Process(ZippexSF_SFTP_newVersion.java:4637)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSetGlobalVar_1Process(ZippexSF_SFTP_newVersion.java:4400)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tPrejob_1Process(ZippexSF_SFTP_newVersion.java:4267)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.runJobInTOS(ZippexSF_SFTP_newVersion.java:7722)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.main(ZippexSF_SFTP_newVersion.java:7476)
Exception in component tRunJob_1 (ZippexSF_SFTP_newVersion)
java.lang.RuntimeException: Child job running failed.
java.lang.RuntimeException: IOException: [UnexpectedErrorFault [ApiFault exceptionCode='SERVER_UNAVAILABLE'
exceptionMessage='server temporarily unavailable'
extendedErrorDetails='{[0]}'
]
]
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceInput_1Process(ZippexSF_SFTP_newVersion.java:6297)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceConnection_1Process(ZippexSF_SFTP_newVersion.java:4637)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSetGlobalVar_1Process(ZippexSF_SFTP_newVersion.java:4400)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tPrejob_1Process(ZippexSF_SFTP_newVersion.java:4267)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.runJobInTOS(ZippexSF_SFTP_newVersion.java:7722)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.main(ZippexSF_SFTP_newVersion.java:7476)
2023-02-21 16:59:22|g44Tah|g44Tah|g44Tah|ARCHIVAGE|ZippexSF_SFTP_newVersion|Prod|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed.
java.lang.RuntimeException: IOException: [UnexpectedErrorFault [ApiFault exceptionCode='SERVER_UNAVAILABLE'
exceptionMessage='server temporarily unavailable'
extendedErrorDetails='{[0]}'
-----------------------------------------------------------------------------------------------------------------
Exception in component tSalesforceConnection_1 (Version_job)
java.lang.RuntimeException: IOException: com.sforce.ws.SoapFaultException: Premature end of file.
at archivage.version_job_0_1.Version_job.tSalesforceConnection_1Process(Version_job.java:645)
at archivage.version_job_0_1.Version_job.runJobInTOS(Version_job.java:2676)
at archivage.version_job_0_1.Version_job.runJob(Version_job.java:2448)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceInput_1Process(ZippexSF_SFTP_newVersion.java:6281)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceConnection_1Process(ZippexSF_SFTP_newVersion.java:4637)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSetGlobalVar_1Process(ZippexSF_SFTP_newVersion.java:4400)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tPrejob_1Process(ZippexSF_SFTP_newVersion.java:4267)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.runJobInTOS(ZippexSF_SFTP_newVersion.java:7722)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.main(ZippexSF_SFTP_newVersion.java:7476)
Exception in component tRunJob_1 (ZippexSF_SFTP_newVersion)
java.lang.RuntimeException: Child job running failed.
java.lang.RuntimeException: IOException: com.sforce.ws.SoapFaultException: Premature end of file.
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceInput_1Process(ZippexSF_SFTP_newVersion.java:6297)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSalesforceConnection_1Process(ZippexSF_SFTP_newVersion.java:4637)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tSetGlobalVar_1Process(ZippexSF_SFTP_newVersion.java:4400)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.tPrejob_1Process(ZippexSF_SFTP_newVersion.java:4267)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.runJobInTOS(ZippexSF_SFTP_newVersion.java:7722)
at archivage.zippexsf_sftp_newversion_0_1.ZippexSF_SFTP_newVersion.main(ZippexSF_SFTP_newVersion.java:7476)
2023-02-21 16:51:31|IkOAS6|IkOAS6|IkOAS6|ARCHIVAGE|ZippexSF_SFTP_newVersion|Prod|6|Java Exception|tRunJob_1|java.lang.RuntimeException:Child job running failed.
java.lang.RuntimeException: IOException: com.sforce.ws.SoapFaultException: Premature end of file.|1
[statistics] disconnected
how can I solve this problem?
Thank you
Hello,
It is most likely due to Network Connectivity issue on the Server.
Is it possible for you to modify the connection Timeout value? Try to Increase this value to suppress the error condition.
Best regards
Sabrina