Read time out error using tFTPGet

[Anonymous]

Hello Friends,

I am new to Talend, I am trying to download data feed/s from ftp using tFTPGet component. I added necessary ftp details, but getting SocketTimeoutException: Read timed out error on running the job.

I saw couple of posts on community, there was one post similar to my issue. The solution mentioned in that post didn't work for me.

Attached is the screenshot of tFTPGet configuration.

Could you please help

Regards,

Mahesh

[Anonymous]

Hi Mahesh,

     Did you check the firewall settings is creating any issue for the specific port?

https://enterprisedt.com/questions/index.php/1203/read-timed-out-while-trying-to-get-the-file

Warm Regards,
Nikhil Thampi

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[vapukov]

in addition to @nthampi answer

you always can (and must) test "timeout", "not available" and any similar errors 

from the same computer but with different tools:

• use database client to connect to the remote database
• use ftp/ssh client to connect to remote ftp/ssh server
• use API client to connect to an API endpoint 
• and etc

 in many cases, it helps to detect proper place where issue present, and ftp not accessible from same computer - no any reason to search what Talend doing wrong 🙂 it is time to ask network admins to help.

[Anonymous]

Thanks Nikhil..

I changed the Firewall settings which was blocked earlier. I still see the same issue. Anything else I need to change?

[Anonymous]

Changing the firewall settings also didn't help. I am able access ftp account using FileZilla ftp client. There is no issue there.

Also Passive Connection model is not available for SFTP. If I select SFTP Support, Connection model option is getting disabled on UI.

[vapukov]

yes, and there what I mean

FileZilla - work? perfect

what difference in settings? what you have in FileZilla and not in Talend?

[vapukov]

btw

SFTP - work on port 22

FTPS - on 21 and this mode support passive if you are looking for it

[Anonymous]

Talend has little more option Authentication(Public key), Use socket proxy. Otherwise both are similar.

Only difference with FileZilla is, I didn't mentioned any port, it is using default port. But on Talend I used 21 as it was mandatory field.

[vapukov · Accepted solution]

if in FileZill you use also SFTP, it is port 22

[Anonymous]

Thank you. After changing the port to 22, it worked.