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RHaleyMotrex
Contributor II
Contributor II

ftp get not working receiving error when retrieving from root directory

The ftp connection is working but when I try to download files from the root directory I receive this error message:

tFTPGet_1 Cannot invoke "com.jcraft.jsch.ChannelSftp.getHome()" because "c_tFTPGet_1" is null

 

I have tried ".", "./","/" and " "

Labels (1)
  • v8.x

1 Solution

Accepted Solutions
RHaleyMotrex
Contributor II
Contributor II
Author

Support was able to fix it for me. We had to change it to FTPS then point to the java certs and enter a password.

View solution in original post

5 Replies
niaar
Contributor
Contributor

Image won't load for some reason. The error message says "copying files to remote side failed. Requested action not taken. File unavailable" on WinSCP.

RHaleyMotrex
Contributor II
Contributor II
Author

this has nothing to do with my issue - it should be removed

Xiaodi_Shi
Support
Support

Hello,

Would you minding posting your tFTPGet component setting screenshot here which will be helpful for us to address your issue? Please mask your sensitive data as well.

Best regards

Sabrina

RHaleyMotrex
Contributor II
Contributor II
Author

Support was able to fix it for me. We had to change it to FTPS then point to the java certs and enter a password.

Xiaodi_Shi
Support
Support

Hello @RHaleyMotrex 

Thanks for sharing your cause and solution with us.

Best regards

Sabrina