GeoAnalytics Not able to connect to Map Server

[neerajthakur]

Hi,

I have used Geoanalytics and created a few maps and when I try to accesss the app on User/Client side there is a error saying Could Not Connect to Map Server. It is working fine on development server.

What could be the error and possible ways to fix it.

[Joseph_Musekura]

Hi @neerajthakur 
May be Qlik sense certificate issue. 
Are using your own GeoAnalyics server ? 
Are the used map native qlik sense map or extensions Geo map object?
/joseph

[neerajthakur]

Location Service URL: i:///areageom/default

Location Service Type: Geometry Service

Using GeoAnalytics Map with Area Object and Chart Object Extensions.

They are working well on Development side server but not on client side, I am sharing App address with them rest all is working. There System is not connected with server.

Pls let me know more of Certificate issue.

[NadiaB]

Do you see any errors in the Browser Developer tools ? Sometimes there is a more descriptive error there,

Please refer to the attached screenshot.