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lylererger
Creator II
Creator II
‎2022-04-25 05:54 AM

No Available Modules in Qlik GeoAnalytics

Hello Community,

@Patric_Nordstrom 

Facing an error launching Qlik GeoAnalytics modules after changing the server ip address. 

GeoError.pngGeoError2.png

Running on

Windows Server 2016
Qlik GeoAnalytics Release: February 2021

JDK 15.0.1

Ports 443 and 8443 are open

Logs:

main.log
2022-04-25T10:45:36.698Z [main] INFO ravegeo.server.ModuleHolder - Starting module for class ravegeo.server.accessmodule.AccessModule.
2022-04-25T10:45:36.711Z [main] INFO ravegeo.server.accessmodule.AccessModule - RaveGeo Access Module enabled.
2022-04-25T10:45:36.716Z [main] INFO ravegeo.server.accessmodule.AccessManager - Generated diagnostic key 'TE4OuEMdeaop9zj'.
2022-04-25T10:45:36.717Z [main] INFO ravegeo.server.RaveGeoServer - Qlik GeoAnalytics Server started
2022-04-25T10:51:46.735Z [qtp1087081975-32] INFO ravegeo.server.LicenseSource - Refreshing licenses.
2022-04-25T10:51:46.736Z [qtp1087081975-32] ERROR ravegeo.server.LefLicenseSource - Bad checksum.
2022-04-25T10:52:40.869Z [Thread-22] ERROR ravegeo.server.LicenseSource - Could not delete file: C:\ProgramData\Qlik GeoAnalytics Server\server3\config\IdevioLicenses.xml
2022-04-25T10:52:40.876Z [Thread-22] INFO ravegeo.server.LicenseSource - Refreshing licenses.
2022-04-25T10:52:41.031Z [Thread-22] ERROR ravegeo.server.admin.LicenseWindow - Error when adding license.
java.lang.NullPointerException: Cannot invoke "String.toLowerCase()" because "hostname" is null
at sun.net.www.protocol.http.NegotiateAuthentication.isSupported(NegotiateAuthentication.java:109) ~[?:?]
at sun.net.www.protocol.http.AuthenticationHeader.parse(AuthenticationHeader.java:201) ~[?:?]
at sun.net.www.protocol.http.AuthenticationHeader.<init>(AuthenticationHeader.java:144) ~[?:?]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1680) ~[?:?]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1528) ~[?:?]
at java.net.URL.openStream(URL.java:1167) ~[?:?]
at ravegeo.server.impl.qw.a(SourceFile:168) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.qw.a(SourceFile:125) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.qw.a(SourceFile:35) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.os.c(SourceFile:220) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.ou.i(SourceFile:136) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.ot.a(SourceFile:87) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.rl.c(SourceFile:198) ~[server-4.26.2.jar:?]
at java.lang.Thread.run(Thread.java:832) [?:?]
2022-04-25T10:52:41.032Z [Thread-22] INFO ravegeo.server.admin.LicenseWindow - Added 0 licenses.
2022-04-25T10:54:43.351Z [qtp1087081975-38] INFO ravegeo.server.LogManager - Setting server log level to ERROR.


daemon.YYYY-MM-DD.log
[2022-04-25 10:43:55] [info] [11224] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2022-04-25 10:43:55] [info] [11224] Running Service 'GeoAnalyticsServer'...
[2022-04-25 10:43:55] [info] [ 2164] Starting service...
[2022-04-25 10:43:56] [info] [ 2164] Service started in 1336 milliseconds.
[2022-04-25 10:45:33] [info] [14752] Stopping service...
[2022-04-25 10:45:35] [info] [19128] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2022-04-25 10:45:35] [info] [19128] Running Service 'GeoAnalyticsServer'...
[2022-04-25 10:45:35] [info] [11544] Starting service...
[2022-04-25 10:45:36] [info] [11544] Service started in 1335 milliseconds.


jetty.log
2022-04-25T10:43:55,567 [main] INFO ravegeo.app.JettyServer - Starting the Jetty loader...
2022-04-25T10:43:55,661 [main] INFO ravegeo.app.JettyServer - Starting Qlik GeoAnalytics Server...
2022-04-25T10:43:56,957 [main] WARN org.eclipse.jetty.server.handler.ContextHandler.ravegeo - Fatal error when starting the Qlik GeoAnalytics Server.
java.lang.NullPointerException: Cannot invoke "String.toLowerCase()" because "hostname" is null
at sun.net.www.protocol.http.NegotiateAuthentication.isSupported(NegotiateAuthentication.java:109) ~[?:?]
at sun.net.www.protocol.http.AuthenticationHeader.parse(AuthenticationHeader.java:201) ~[?:?]
at sun.net.www.protocol.http.AuthenticationHeader.<init>(AuthenticationHeader.java:144) ~[?:?]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1680) ~[?:?]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1528) ~[?:?]
at java.net.URL.openStream(URL.java:1167) ~[?:?]
at ravegeo.server.impl.qw.a(SourceFile:168) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.qw.a(SourceFile:125) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.qw.a(SourceFile:35) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.os.c(SourceFile:220) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.ou.i(SourceFile:136) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.ot.a(SourceFile:1054) ~[server-4.26.2.jar:?]
at ravegeo.server.impl.pd.<init>(SourceFile:148) ~[server-4.26.2.jar:?]
at ravegeo.server.WebAppListener.contextInitialized(SourceFile:34) [server-4.26.2.jar:?]
at org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1068) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572) [jetty-servlet-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:997) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:746) [jetty-servlet-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379) [jetty-servlet-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1457) [jetty-webapp-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1422) [jetty-webapp-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:911) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288) [jetty-servlet-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524) [jetty-webapp-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:426) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.Server.start(Server.java:423) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.server.Server.doStart(Server.java:387) [jetty-server-9.4.35.v20201120.jar:9.4.35.v20201120]
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73) [jetty-util-9.4.35.v20201120.jar:9.4.35.v20201120]
at ravegeo.app.JettyServer.start(SourceFile:189) [loader.jar:?]
2022-04-25T10:45:33,632 [Thread-16] INFO ravegeo.app.JettyServer - Stopping the Jetty loader...
2022-04-25T10:45:35,382 [main] INFO ravegeo.app.JettyServer - Starting the Jetty loader...
2022-04-25T10:45:35,478 [main] INFO ravegeo.app.JettyServer - Starting Qlik GeoAnalytics Server...

Looks line something with Licence, but we've got offline licence and activates geo with manual lef

Error.png

Maps and Extentions  also are not working.

Has anyone encountered a similar error or knows how to fix it?

Thanks in advance!

Qlik GeoAnalytics Qlik Sense Business 

 

 

 

Qlik GeoAnalytics
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Qlik GeoAnalytics
Qlik Sense Business
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Qlik Sense Business
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