Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Jul 31, 2023 11:13:00 AM
Apr 11, 2023 10:55:45 AM
Table of Contents
- Now available: Ideation app embedded in Qlik Community
- Live April 26th: Ideation portal
- Ideation Dashboard
- Portal features
- Coming Soon: Access the Ideation Portal from Qlik Cloud
- Troubleshooting
- About these changes
- Migration FAQ (Frequently Asked Questions)
- Get Involved
I’m excited to share with you a few key changes that have been released for Ideation which will hopefully improve our user experience, our efficiency with reviewing, and the scalability of our process.
Now available: Ideation app embedded in Qlik Community
Try out the new Ideation app today on the Ideation Dashboard. You can use Qlik Sense search and filters to find relevant ideas that impact your work, and vote or comment on top ideas, new ideas, or trending ideas. You can even drill down by ideas you submitted, see an overview of everything you have commented on, voted, or submitted, or track certain product labels and tags. You can also use the second sheet to track roadmap and deliveries and find linked enablement material.
This app is now embedded in the Ideation page on Qlik Community and available to all existing Ideation users. This app was created based off an Ideation request and enhanced based off of requests like these to provide enhanced filtering and adjustments to the top ideas.
Live April 26th: Ideation portal
Launched in late April, Ideation now has its own portal. Check out the images and the linked demo to see an example of how to Submit an Idea and how to browse the portal.
The Ideation pages on community will still be the place to go for all things Ideation and houses the Ideation app, which fills highly requested needs in search & filtering. To submit an idea, you still click the “submit an idea” card on Community, but you will now be opening our Ideation portal to type your idea subject, description, and product label. You can submit for yourself or ask your Qlik representative to submit on behalf of you and your company.
Ideation Dashboard
The Ideation portal has a new dashboard you can use to browse ideas, in addition to the app. The dashboard will show you all ideas you have submitted or subscribed to and will allow you to narrow down by product label and status, which was requested here in Ideation. You can then browse other similar ideas and vote or prioritize each one.
Portal features
You can now use these priority bars to indicate to Qlik product management how high of a priority this idea is to your company. This is in addition to voting for the ideas.
You can also use the Releases and What's Coming tabs to view recently delivered ideas, ideas on roadmap, or ideas in development. When you add a vote, you are automatically subscribed to the idea, and can receive an alert or email when the status is changed.
Coming Soon: Access the Ideation Portal from Qlik Cloud
In addition to accessing the portal from Qlik Community, if you are a Qlik Cloud customer, in Q2 you will now have another, even simpler method of submitting and viewing ideas. Navigate to the Resource Center in your Qlik Cloud top bar, open Qlik Ideation, and start typing your idea. Submit your request without ever leaving your Cloud tenant, and simply close the menu to continue working, or open the portal in another window.
Troubleshooting
If you see the following page when opening an Idea, this is an error! Please read below:
Users do not need to login to Ideation - the should be automatically authenticated to the portal from their Qlik Community account. This is done through the Suggest and Browse page . If you see the page above, it means you were not correctly authenticated. Please ensure that your pop-up blocker is not blocking things on this page (check the right side of your URL bar after clicking to review this).
Follow these steps to authenticate:
1. Close the page above
2. Open the Suggest and Browse page
3. Click "Suggest features" in the top right card
This will open up the portal dashboard. Now, you are authenticated, and will be able to browse using the app on the Suggest and Browse page, using the idea links, or using the portal dashboard.
About these changes
With this migration, we aim to offer an enhanced user experience for submitting ideas, browsing open ideas, and keeping track of the requests that matter to you. But, it also represents a big step for Qlik Product Management towards the goal of better scaling our feedback process and integrating with our internal systems. Our success as a customer-driven company is based on your success and you have a voice, so make sure that voice is heard!
Migration FAQ (Frequently Asked Questions)
Will my idea be moved over to the new system?
All open ideas will be moved over to the ideation portal, and will allow for continued commenting, liking, and status updates. The new post will have a link to the old post if you want to browse the comments further. Closed and delivered idea posts will still be accessible from the Qlik Sense app.
Will I be able to find my idea in the new system?
You should automatically be subscribed to all ideas that you submitted, voted on, or commented on. If not, please contact Meghann MacDonald with your community username and an idea post. You will not be able to edit the body or title of the migrated posts ,so please also contact us if you would like to make changes. Any new ideas you post will automatically be under your name and editable.
Where are my comments?
Comments will be moved over for top and trending ideas and accessible via link on smaller ideas. This does not impact the review and engagement at all – both the Internal and External apps still count all the comments from both systems.
Why can’t I see Ideation in my Cloud Resource Center?
Ideation is being rolled out to tenant admins and top users of Qlik Cloud first, as well as anyone who opts in. If you would like it turned on for you, check your administrator announcements module. If you are not an administrator, send Meghann a message to opt in.
How does this improve Ideation’s experience?
The app addresses many of the gaps that Ideators have been asking to fill, primarily in the ability to see an overview of their ideas and the ability to use multiple filters to find and track ideas. It will also significantly improve the search function, which will allow users to find the existing idea rather than submitting a duplicate. Lastly, the voting capability offers another layer of feedback to share with Product management.
How does this improve Ideation review process?
The new system has enhanced management capabilities to help merge duplicate ideas into 1, provide automated and integrated responses with information on each status change, and better coordinate the requests with their linked R&D work. Our goal is to allow product managers more time to review and prioritize the feedback and less time sifting through duplicates, incorrect labels, and more. It also allows for integration with our Salesforce and Jira instances to provide transparency and automation.
Get Involved
If you are active in Ideation and/or Qlik Cloud and are interested in getting access to these features early, please get in contact by sending Meghann a message. The EAP for the dashboard is open as of April 11th and we would love your feedback and testing.
About Qlik
Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.
Hi @Meghann_MacDonald , when opening an url from the new ideaton system, it doesn't show the qlik login page, but other login page. Tried to enter my qlik portal credentials but it's not working. Can you check this ?
Here is an URL.
https://ideation.qlik.com/app/#/case/274961?currentProductId=9da99bc1-0dfb-4471-8e12-d23685578c43
Here is the screenshot
Hey @markperrone , that's the correct page to start. When you are there, please try clicking "Suggest Features" on the top left.
This should open up the portal. We are working on authenticating everyone so you don't need to click suggest features, I will let everyone know on this post when that is completed.
