Ideation Guidelines: Status Definitions

[Meghann_MacDonald]

New feedback - Feedback when submitted is only visible to the submitter & their company and Qlik internally. There are additional comments, statuses, product areas, and other metadata visible to Qlik that is not shown to the submitter. Feedback can have the following statuses:

• New - all feedback is New until reviewed. 
• Under review - the PM has read it and is considering whether to link it to an idea, change the status, or is keeping it top of mind for now. 
• Reviewed - THe PM has linked it to an idea, added it to their feedback lists, or handled it appropriately for the time being. 

These statuses are not currently visible to the submitter, but we are working on that enhancement. For now, please ask your CSM to report the status back to you. Not all feedback will get a response. 

Ideas - Open ideas are available for all community members to comment and vote upon. The community can help prioritize the idea via comments and voting.

• New - All ideas begin in this status.
• Open for feedback - The idea has passed initial Qlik reviews and is available for community feedback (comments and voting). This idea is not on the roadmap or in development but may still be considered.
• On Roadmap - The idea is on the roadmap and planned for delivery. Note: Though this is planned for release, no commitment whatsoever is made to deliver the requested functionality by the Qlik development team.
• In development - The feature is currently in development and has a linked work item in Jira. There is no commitment for release but it is likely to be delivered and given a delivery date. 
• Delivered - The idea has been delivered and is Generally Available in a product release. Check the idea comments for details on the release version.

Closed ideas - Closed ideas are locked for voting. Some closed ideas may remain open for comments and may be moved to an Open status at Qlik's discretion

• Declined - The idea is not being considered for product development. See the idea comments for additional information. 

Summary

Feedback Status	Voting & comments allowed
New	No. If you'd like to add additional comments or context, submit another feedback post or ask your CSM to add a private comment to the feedback item internally.
Under review
Reviewed
Idea Status	Voting & comments allowed
New	Yes
Open for feedback	Yes
On Roadmap	Yes
In Development	Yes
Delivered	Yes – limited time (3 months after status change)
Declined	Yes – limited time (3 months after status change)

[andrew-pm]

Hi there, thanks for outlining the status definitions. This is really helpful!

Quick question: is there a general timeline for how long an idea typically stays in "New" before going through the initial Qlik review? I submitted an idea a few months ago and it's still in "New" status. Just want to make sure it hasn't fallen through the cracks. Appreciate any insight!

[Ken_T]

what about  "Linked to an idea"?
many of mine are showing this as the status/state and this status/state is not on the list here

[Meghann_MacDonald]

@Ken_T 'Linked to an idea' essentially means there was an open idea created which solves the feedback and that you should refer to that idea for future updates, and to add votes and comments. 

I am working with the vendor to have the linked idea visible to you from your feedback post and/or have the idea's status override the feedback status. That way you would see the flow of the idea as it is updated. Until then, I recommend you browse and find the idea that is a solution for your request, and vote on it, so that it shows up in 'My priorities' > 'Ideas voted for by me', which will allow you to track the status moving forward. 

What HAS been done so far here is, once the idea gets set to 'Delivered', the feedback status will also change to match 'delivered'.