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AnujKheria
Contributor III
Contributor III

Unable to enable insight advisor in qlik sense

I am trying to enable Insight Advisor in Qlik sense(version: may2024) Hub using the demo Application, But I get  the error 400 on the hub, can someone point in the right direction to enable it. 

Screenshot 2024-08-07 134031.jpg

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2 Replies
Bianchi
Contributor II
Contributor II

This error typically indicates an issue with the request or client-side configuration in Qlik Sense. Here are some steps to help resolve the issue:

1. Check Configuration
License: Confirm that your Qlik Sense license is active and covers Insight Advisor.
Settings: Go to the Qlik Sense Management Console (QMC) and ensure that Insight Advisor is properly configured.
2. Re-import the Demo Application
Corrupted Application: It may be helpful to re-import the demo application to ensure it is not corrupted.
3. Clear Browser Cache and Cookies
Temporary Issues: Clearing the browser cache and cookies can resolve request errors. Try this and reload the Hub.
4. Inspect Network Requests
Developer Tools: Use the browser’s developer tools (pressing F12) and check the Network tab to identify the cause of the 400 error.
5. Review Server Logs
Error Logs: Check the Qlik Sense server logs, located in the Logs folder of the installation directory, for any relevant error messages.
6. Verify Data Connections
Connection Setup: Ensure that all necessary data connections are properly set up and functioning, including connection strings and credentials.
7. Update Qlik Sense
Updates and Patches: Check for any available updates for Qlik Sense and apply patches if needed.
8. Contact Technical Support
Qlik Support: If the issue persists, contact Qlik Support and provide details of the error and the logs collected for assistance.
By following these steps, you should be able to identify and resolve the 400 error you are experiencing with Insight Advisor in Qlik Sense.

AnujKheria
Contributor III
Contributor III
Author

HI Bianchi can you please point out what exactly, I should be looking for thanks