Error occurred on opening job

[KamSH]

Hi guys,

I am a totally new user (barely a week old) in Talend, still learning all the component names, terminology etc etc

Currently using Talend Open Studio for Data Integration (8.0.1.20211109_1610)

I was practicing on a job last week, in which I need to input an excel file, clean it, and output as a CSV file then Upsert to a Salesforce Sandbox.

When I tried re-opening the job today I was greeted with this error.

I'm not a technical person, more on the functional side, so does anyone got any idea what this is trying to say? Lemme know if more information is required

[Anonymous]

Hi

Please provide the following information for us to be more better evaluate the issue:

- Operating System (such as Windows 10, 64 bit)

- Java version (such as Oracle JDK build 11.0.8+10-LTS)

Regards

Shong

[KamSH]

Hi Shong,

Here is the information.

OS: Windows 10, 64 bit

Java Version: Azul Zulu JDK 11.0.2

Thank you.

[Anonymous]

Hi KamSH, thanks for your information. I have found a similar issue reported by another user.

https://community.talend.com/s/question/0D55b00006a1ZEuCAM/talend-open-studio-di-731-error-opening-a-job

He mentioned that the issue caused by using wrong JDK version. If you have multiple Java version installation on the machine, make sure studio use the compatible Java version to launch, you can find this information in <Studio installation directory>/workspace/.metadata/.log.

!SESSION 2023-02-24 10:15:29.661 -----------------------------------------------

eclipse.buildId=unknown

java.version=11.0.8

java.vendor=Oracle Corporation

BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US

Command-line arguments: -os win32 -ws win32 -arch x86_64

Can you please double check it?

[KamSH · Accepted solution]

Hi Shong,

Thanks for the lead on the JDK!

I uninstalled the Azul Zulu JDK 11.0.2 and instead installed the the 11.0.2 JDK directly from Oracle (https://www.oracle.com/my/java/technologies/javase/jdk11-archive-downloads.html#license-lightbox)

Still had issues, so I uninstalled Talend Studio altogether, and got the .zip version.

Apparently this problem is fixed after I downloaded and extract the .zip for Talend ( previously was using the .exe executable )

Now the error is resolved 😮

[Anonymous]

Great, glad to hear that! Thank you for sharing the solution, it will be helpful for others who have the same issue.