Expire notification visible after license update

[Rajender]

Hi There 

My existing license is about to expire. 

I have updated new license in TAC and commandline.

After update Notification is still visible in TAC server. 

Is License expire notification should not go away?  Please let us know if we are missing any step.

Thanks in Advance for your time.

[Rajender]

Hi 

Following error received in technical.log and no error in business.log.

2019-03-26 00:40:31 ERROR TaskExecutionHistoryLogger - String index out of range: -1
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1927)
at org.talend.administrator.scheduler.business.job.logs.LimitedLengthStringBuilderWrapper.toString(LimitedLengthStringBuilderWrapper.java:161)
at org.talend.administrator.scheduler.business.job.logs.JobExecutionLogParser.parseJobExecutionLog(JobExecutionLogParser.java:138)
at org.talend.administrator.dashboard.business.taskexecution.logfile.TaskExecutionLogManager.parseJobExecutionLogWithPreview(TaskExecutionLogManager.java:552)
at org.talend.administrator.dashboard.business.taskexecution.TaskExecutionHistoryLogger.updateLogPreview(TaskExecutionHistoryLogger.java:404)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.finalizeJobExecution(RemoteTaskExecution.java:854)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.notifyTaskStatusEvent(RemoteTaskExecution.java:778)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.access$200(RemoteTaskExecution.java:80)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution$2.notifyEvent(RemoteTaskExecution.java:808)
at org.talend.administrator.scheduler.business.listener.TaskListenerRegister.notifyEvent(TaskListenerRegister.java:118)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler.notifyTaskUpdated(ExecutionTaskHandler.java:2045)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler.onUpdateTaskOperations(ExecutionTaskHandler.java:2040)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler$4.run(ExecutionTaskHandler.java:2027)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.executeFinalActions(HibernateTransactionHolder.java:287)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.commitWithFlush(HibernateTransactionHolder.java:116)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.commitWithFlushAndBeginNewTransaction(HibernateTransactionHolder.java:197)
at org.talend.administrator.scheduler.business.ExecutionTaskRefresher.checkExecutionTaskInternal(ExecutionTaskRefresher.java:637)
at org.talend.administrator.scheduler.business.ExecutionTaskRefresher.checkExecutionTask(ExecutionTaskRefresher.java:395)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.waitForEndJob(RemoteTaskExecution.java:654)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.executeRemoteJob(RemoteTaskExecution.java:559)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.execute(RemoteTaskExecution.java:250)
at org.talend.administrator.scheduler.jobs.RemoteExecutionSwitcher.execute(RemoteExecutionSwitcher.java:50)
at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)
2019-03-26 05:09:12 WARN PatchOrVersionMailSender - Software update repository cannot be reached (https://talend-update.talend.com/nexus).
2019-03-26 11:09:12 WARN PatchOrVersionMailSender - Software update repository cannot be reached (https://talend-update.talend.com/nexus).
2019-03-26 13:24:01 ERROR TalendRemoteServiceServlet - Notifications disabled: the SMTP server is not configured
org.talend.exception.BusinessException: Notifications disabled: the SMTP server is not configured
at org.talend.administrator.notification.business.NotificationHandler.validateSmtpServer(NotificationHandler.java:242)
at org.talend.gwtadministrator.server.notification.services.NotificationServiceImpl.validateSmtpServer(NotificationServiceImpl.java:93)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:333)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:303)
at org.talend.gwttoolkit.server.TalendRemoteServiceServlet.processCall(TalendRemoteServiceServlet.java:104)
at org.talend.gwtadministrator.server.LoggedAndLicenseCheckRemoteServiceServlet.processCall(LoggedAndLicenseCheckRemoteServiceServlet.java:37)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

Regards

Rajender Prasad

[Anonymous]

Hello @Rajender 

We need more information to address your issue.

Would you mind creating a new case on talend support portal so that we could give you a remote assistance through support cycle with priority?

Best regards

Sabrina

[Rajender · Accepted solution]

Both license were active. But when one license got expired only one remain active.

Thank you for support.