Issue installing Talend on my windows machine

[VChauhan1611936886]

I downloaded Talend 7.3.1 version from my cloud. AFter unziping the file when I am trying t run the executable I am getting Java error :-

Java has started but return code = 13. I have attached error snapshot for reference.

[prg]

Hello @Vijay Singh Chauhan​ ,

There can be two possible causes for this;

• Incomplete product installation
• Bad JDK version

The compatible Java environments for Talend Studio 7.3.1 are Java 8 (supported) and Java 11 (recommended).

Just download any Java 8/11 version if you are using 64-bit java:

jdk-8u201-windows-x64.exe

jdk-8u241-windows-x64.exe

Help Document: https://help.talend.com/r/vfK0vMfgfqfNpuDhC5QOiA/87kxKusAajuApPjei2uotA

Community Article: https://community.talend.com/s/article/JVM-terminated-exit-code-WEhek

Pls get back to Community, if necessary.

Thanks,

Vaishnavi

[VChauhan1611936886 · Accepted solution]

Thanks I was able to resolve the issue.

The solution to the problem was to install JDK.

Used following link to download the appropriate version of JDK :-

https://www.oracle.com/java/technologies/javase-jdk13-downloads.html

[Anonymous]

Hello,

So far, Oracle JDK 13 is not list in the compatible java environment table.

For V 7.3.1, please have a look at this online documentation about: TalendHelpCenter: Compatible Java Environments

Best regards

Sabrina