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Hello,
Whenever I try to run my job, I get this error and I don't know how to solve it. Can someone please help? I'm a newbie.
Hi
Can you please upload the Studio Support logs? (Please go to Studio Help -> Support logs -> Save it with a name as .zip file).
Regards
Shong
Is that ok?
I see you are using Java 19 which is not compatible with studio 8.0.1, the recommended Java version is 11,for more details, please refer to the official installation documentation page.
https://help.talend.com/r/en-US/8.0/installation-guide-windows/compatible-java-environments
oh, ok thank you. I will try v.11.
When encountering an error while running a job, it can be challenging to identify the root cause of the issue. However, there are several steps you can take to troubleshoot and resolve the error. Here are some general steps you can follow:
1. Check the error message: The error message can provide valuable information about the cause of the issue. Make sure to read the error message carefully and try to understand what it means.
2. Check the logs: The logs can provide additional information about the error and help you identify the root cause. Look for any error messages or stack traces in the logs that may provide more information about the issue.
3. Check the input data: If the job is processing input data, make sure to check the data for any errors or inconsistencies. Incorrect or invalid input data can cause the job to fail.
4. Check the job configuration: Make sure that the job is configured correctly and that all required parameters are set correctly. Incorrect job configuration can cause the job to fail.
5. Check the system resources: Make sure that the system has enough resources to run the job. Insufficient system resources can cause the job to fail.
6. Seek help: If you are unable to identify the root cause of the issue, seek help from the community or the support team. They may be able to provide additional information or guidance on how to resolve the issue.
In summary, when encountering an error while running a job, it is important to carefully read the error message, check the logs, verify the input data and job configuration, check the system resources, and seek help if needed. By following these steps, you can identify the root cause of the issue and take steps to resolve it.