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Anonymous
Not applicable

“Network is unavailable, please fix it” and unable to install 3rd party JAR files

I have the same problem as the user in this thread: https://community.talend.com/t5/Installing-and-Upgrading/I-can-t-download-third-party-jar-Files/m-p/...


I get the “Network is unavailable, please fix it” error in V7 and V6.5. In V6.3, the error does not occur but I still get errors trying to download jar files (e.g. "java.lang.Exception: Download jcifs-1.3.0.jar failed!"). I also get a "; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator ... "unable to find valid certification path to request target". In V6, I get timeout errors trying to download the required JAR files.

 

java.lang.Exception: Download jcifs-1.3.0.jar failed!        at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:119)        at org.talend.librariesmanager.utils.DownloadModuleRunnable.run(DownloadModuleRunnable.java:68)        at org.talend.updates.runtime.model.TalendWebServiceUpdateExtraFeature.install(TalendWebServiceUpdateExtraFeature.java:96)        at org.talend.updates.runtime.engine.InstallNewFeatureJob.installFeature(InstallNewFeatureJob.java:74)        at org.talend.updates.runtime.engine.InstallNewFeatureJob.run(InstallNewFeatureJob.java:65)        at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)Caused by: java.net.SocketTimeoutException: Read timed out        at java.net.SocketInputStream.socketRead0(Native Method)        at java.net.SocketInputStream.socketRead(Unknown Source)        at java.net.SocketInputStream.read(Unknown Source)        at java.net.SocketInputStream.read(Unknown Source)        at sun.security.ssl.InputRecord.readFully(Unknown Source)        at sun.security.ssl.InputRecord.read(Unknown Source)        at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)        at sun.security.ssl.SSLSocketImpl.readDataRecord(Unknown Source)        at sun.security.ssl.AppInputStream.read(Unknown Source)        at java.io.BufferedInputStream.fill(Unknown Source)        at java.io.BufferedInputStream.read1(Unknown Source)        at java.io.BufferedInputStream.read(Unknown Source)        at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)        at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)        at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)        at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)        at org.talend.librariesmanager.utils.nexus.NexusDownloader.download(NexusDownloader.java:106)        at org.talend.core.download.DownloadHelperWithProgress.download(DownloadHelperWithProgress.java:90)        at org.talend.librariesmanager.utils.nexus.NexusDownloadHelperWithProgress.download(NexusDownloadHelperWithProgress.java:63)        at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:104)

 

Labels (2)
22 Replies
Anonymous
Not applicable
Author

Hello,

Are you behind proxy? Is your network connection OK with you? Have you ever met !MESSAGE Connection to https://update.talend.com/Studio/tos/ failed .... issue from your end?

Best regards

Sabrina

Anonymous
Not applicable
Author

This is a corporate network issue as I am able to download third party (optional and required) from home on the same machine.

 

https://update.talend.com/Studio/tos/7.0.1/p2.index is not accessible for me on any network. Is this a valid address?

 

I assume there's a proxy involved and/or we are blocking it. What's the end point that needs to be allowed?

Anonymous
Not applicable
Author

Any update? 

Anonymous
Not applicable
Author

Hello,

Could you please let us know if this topic https://community.talend.com/t5/How-Tos-and-Best-Practices/Getting-Talend-Open-Studio-internet-conne...is helpful for you?

Best regards

Sabrina

Anonymous
Not applicable
Author

Yes -- I even commented in the thread .No help.

 

What URL does Talend look for the 3rd party?

Anonymous
Not applicable
Author

Hello,

Are you able to reach out talend-update.talend.com? Actually, Talend Studio tries to download these additional modules from talend-update.talend.com/nexus. Did you bypass your firewall through a proxy? http/https proxy or socks?

Are you using talend subscription solution?Have you already created a case on talend support portal?

Bestr egards

Sabrina

Anonymous
Not applicable
Author

I am able to access  talend-update.talend.com and talend-update.talend.com/nexus via web browser. I am looking into the firewall/proxy question on my end. Anything else I can check while I wait for a response?

Anonymous
Not applicable
Author

My company was intercepting the certificate at http://www.talend.com. Networking removed the intercept and I am able to download the JAR / modules for V6.5 using the "Install Additional Packages" function within the "Help" menu but V7.0 still fails with the error below. If I attempt to perform a function that requires a download such as create IBM DB2 connection, both V6.5 and V7.0 bring up the "List of modules not installed for current operation" dialog box but the "Download and install all modules available" button is disabled. We are moving in the right direction as the "Install Additional Packages" works for V6.5 so my company is allowing the communication but something is still not right on the Talend side.

 

java.lang.Exception: Download apache-curator-2.6.0.pom failed!
at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:136)
at org.talend.librariesmanager.utils.DownloadModuleRunnable.run(DownloadModuleRunnable.java:77)
at org.talend.updates.runtime.model.TalendWebServiceUpdateExtraFeature.install(TalendWebServiceUpdateExtraFeature.java:96)
at org.talend.updates.runtime.engine.InstallNewFeatureJob.installFeature(InstallNewFeatureJob.java:74)
at org.talend.updates.runtime.engine.InstallNewFeatureJob.run(InstallNewFeatureJob.java:65)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.io.IOException: Error resolving artifact org.apache.curator:apache-curator:jar:2.6.0: Could not find artifact org.apache.curator:apache-curator:jar:2.6.0 in central (http://repo1.maven.org/maven2/)
at org.ops4j.pax.url.mvn.internal.AetherBasedResolver.resolve(AetherBasedResolver.java:630)
at org.ops4j.pax.url.mvn.internal.AetherBasedResolver.resolve(AetherBasedResolver.java:573)
at org.ops4j.pax.url.mvn.internal.AetherBasedResolver.resolve(AetherBasedResolver.java:548)
at org.ops4j.pax.url.mvn.internal.AetherBasedResolver.resolve(AetherBasedResolver.java:523)
at org.talend.core.nexus.TalendMavenResolver.resolve(TalendMavenResolver.java:87)
at org.talend.librariesmanager.model.service.LocalLibraryManager.resolveJar(LocalLibraryManager.java:401)
at org.talend.librariesmanager.utils.nexus.NexusDownloadHelperWithProgress.download(NexusDownloadHelperWithProgress.java:78)
at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:121)
... 5 more

Anonymous
Not applicable
Author

Any update? I still can't use Talend...

 

Summary below:

 

V6.5 can download JAR files from Help\Install Additional Packages function but the "List of modules not installed for current operation" dialog box's "Download and install all modules available" button is disabled

 

V7.0 shows the JAR files from Help\Install Additional Packages function but fails with "java.lang.Exception: Download apache-curator-2.6.0.pom failed!" error during download but the "List of modules not installed for current operation" dialog box's "Download and install all modules available" button is disabled

 

I am getting different results for different Talend versions. Help.