Network is unavailable, please fix it.

[kartikdharia]

hi

I am not able to connect to the Internet neither able to download any external jars. I am using Talend Big Data Enterprise version 6.3

I am getting the error

 Network is unavailable, please fix it.

and when I run the thttp command I get  the following error

[statistics] connecting to socket on port 3941

[statistics] connected

Exception in component tHttpRequest_1

java.net.ConnectException: Connection timed out: connect

      at java.net.DualStackPlainSocketImpl.connect0(Native Method)

      at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)

      at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)

      at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)

      at java.net.AbstractPlainSocketImpl.connect(Unknown Source)

      at java.net.PlainSocketImpl.connect(Unknown Source)

      at java.net.SocksSocketImpl.connect(Unknown Source)

      at java.net.Socket.connect(Unknown Source)

      at java.net.Socket.connect(Unknown Source)

      at sun.net.NetworkClient.doConnect(Unknown Source)

      at sun.net.www.http.HttpClient.openServer(Unknown Source)

      at sun.net.www.http.HttpClient.openServer(Unknown Source)

      at sun.net.www.http.HttpClient.<init>(Unknown Source)

      at sun.net.www.http.HttpClient.New(Unknown Source)

      at sun.net.www.http.HttpClient.New(Unknown Source)

      at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)

      at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)

[FATAL]: poc.testinternet_0_1.TestInternet - tHttpRequest_1 Connection timed out: connect

[statistics] disconnected

      at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

      at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)

      at poc.testinternet_0_1.TestInternet.tHttpRequest_1Process(TestInternet.java:590)

      at poc.testinternet_0_1.TestInternet.runJobInTOS(TestInternet.java:1004)

      at poc.testinternet_0_1.TestInternet.main(TestInternet.java:838)

[Anonymous]

Hello,

Are you behind proxy? Is your network Ok with you? More information will be preferred.

Best regards

Sabrina

[kartikdharia]

Yes I am behind proxy and I did configure the network configuration settings as manual and added my proxy in the proxy bypass list

but still no luck. I know I am missing something so if you could please help

[Anonymous]

Hi,

There is not enough information for us to address your issue. Are you using a free trial of talend bigdata or subscription version? Could you please show us your network configuration settings screenshot?

Best regards

Sabrina

[kartikdharia]

Hi

I am using the Talend Big Data Platform which is the licensed version.

See attached screenshot of my settings

[Anonymous]

Hello,

With your Talend Big Data Platform subscription solution, could you please creat a new case on talend support portal so that we can give you a remote assistance through support cycle with priority?

Best regards

Sabrina