TOS_DI Connect your Studio to the Talend Community error

[rob_i]

I've recently installed Talend Open Studio for Data Integration 7.0.1 on Mac (High Sierra 10.13.5)

I'm at the "Connect your Studio to the Talend Community" pop-up, enter username (rob_i) and password that I know work - I use them to log into here! TOS_DI is claiming Username or password is incorrect. I've tried email rather than username - same error.

[vapukov]

could You login with this credentials to - https://exchange.talend.com/# ?

[rob_i]

I can log in from a browser (Chrome) with same credentials:

It's not fast - looks like a chatty website, which doesn't help from the opposite side of the world.

But attempts to connect from TOS_DI 'Exchange' link fail as before:

[Anonymous]

Hello,

Have you ever changed your password recently? If so, could you please try to use your old password to see if it works?

Best regards

Sabrina

[rob_i]

Still not working. I haven't changed my password in over two months. I can log in here (obviously) but still can't connect to my account from Talend Cloud Studio or Talend Open Studio.

[Anonymous]

Hello,

This issue doesn't repro from our side on window 10, V 7.0.1. Could you please send a private message to me with your credentials?

Best regards

Sabrina

[rob_i]

Hi Sabrina,

I’m running on Mac, as I may have mentioned before. Just tried running from a colleague’s Windows machine and got the same:

[cid:image001.png@01D44603.BD67CE10]

He then created a new account successfully, and could log in.

So it looks as if something is wrong with the rob_i account.

How do I send a private message?

Rob


Rob Bunten
Data Architect

[cid:image001_fe2c8cb9-a605-4c81-97b9-e0c34ee267d2.png]

+61 424 136 313 | rob.bunten@integritylife.com.au | Wharf 10, 50-52 Pirrama Road Pyrmont NSW 2009

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From: Talend Community
Date: Wednesday, 5 September 2018 at 7:23 pm
To: Rob Bunten
Subject: Re: TOS_DI Connect your Studio to the Talend Community error (Welcome to the Talend Community Subscription Update)


Hi rob_i,

xdshi (Moderator) posted a new reply in Installing and Upgrading on 09-05-2018 07:22 PM :

________________________________
Re: TOS_DI Connect your Studio to the Talend Community error

Hello,

This issue doesn't repro from our side on window 10, V 7.0.1. Could you please send a private message to me with your credentials?

Best regards

Sabrina

Reply | Accept as Solution | Give Kudos

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[Anonymous]

Hello,

Are you able to view my profile page and send a message to me with your credentials?

https://community.talend.com/t5/user/viewprofilepage/user-id/34

Best regards

Sabrina

[Anonymous]

Hello,

We have reported your issue to our product manager and vendor and will keep you posted.

Sorry for the inconvenience!

Best regards

Sabrina

[Anonymous · Accepted solution]

Hello,

It seems that a user has issues with password containing # during the login to Exchange via the Studio.

The fix will be available with the next release in October. We’re doing our best to get this issue solved, but please accept our apologies for the inconvenience.

Feel free to let us know if it is OK with you.

Best regards

Sabrina