Talend Open Studio freezing during User License Agreement on Mac

[Anonymous]

I'm not able to run Talend Open Studio for Data Integration on Mac as it is freezing during the User License Agreement screen.

I've run the xattr -c command, and also tried adding the jdk/jre path to the Info.plist file. None of them seem to work. I've sent the same zip file to another similar mac system and it is running smoothly (after just extracting with the native extraction tool and then running xattr -c TOS_DI-macosx-cocoa.app).

 I've tried this for the Big Data app as well, similar issue is occuring.

I'm using Mac (HighSierra Version 10.13.3).

My jdk version is 1.8.0_161 .

I found some logs from TOS_DI-20180116_1512-V6.5.1/workspace/.metadata/.log

which I'm attaching with this post.

Any help would be great.

Thanks.

[Anonymous · Accepted solution]

Hello,

Could you please try to downgrade your jdk version from 1.8.0_161 to 1.8.0_151 to see if  it works?

Here exists a jira issue about 'Support for OSX High Sierra'.

https://jira.talendforge.org/browse/TUP-18888.

Let us know if the solution provided in this jira issue helps.

Best regards

Sabrina

[Anonymous]

Changing from Java 8 update 161 to update 151 fixed the issue.

I still don't get how such a minor change could crash the installer.

Anyway thanks.

[Anonymous]

Hello,

We are working on this issue:https://jira.talendforge.org/browse/TUP-19313

Best regards

Sabrina

[Anonymous]

Hello,
I am currently facing the same problems setting up TOS on my Mac Sierra.
I did add the -vm string into my info.plist with the JVM path but doesn't seem to help.

I have jdk1.8.0_162 installed, but I can't find anywhere a place to download the jdk1.8.0_151 version, looks like Oracle removed it from their website.

Any idea to help would be great !

[Anonymous]

Hi,
I have the same problem with my installation.

My equipment is Mac OS High Sierra, with java 1.9. Well, in the past, I'm installing other versions of java, but when upgrading to the High Sierra, the talent crashes.

The solution

Looking for the JVM, I found 3 versions in the / Library / Java / JavaVirtualMachines / folder. jdk-9.0.1.jdk, jdk1.8.0_144.jdk, and jdk1.8.0_151.jdk. There is no variable for the specific version of java to open, it assumes the latest version.
  Well in the / Library / Java / JavaVirtualMachines folder / leave only the jdk1.8.0_151.jdk version.

execute !!

My scape in java terminal - version is:

java -version

java version "1.8.0_151"

Java (TM) SE Runtime Environment (build 1.8.0_151-b12)

Java HotSpot (TM) 64-bit VM server (build 25.151-b12, mixed mode)

[Anonymous]

Prior java version is available in http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html

[Anonymous]

Hello,

So far, Java 9 is not list on the compatible Java Environment.

Please have a look at this online document about:TalendHelpCenter:Compatible Java Environment.

Best regards

Sabrina

[Anonymous]

I had also tried using latest versions of Java, but they failed (on Mac). A safe bet is to just use an older version of Java for mac. I used Java 8 update 151 :

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html

(Java SE Development Kit 8u151)

[Anonymous]

Hi Team,
I have updated the java version as suggested, but still the freezing issue is persisting. Kindly help