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StephenBellhouse
Contributor II
‎2023-01-24 09:09 AM

Talend Open Studio install on Mac running M2 chip failing

I am trying to install Talend Open Studio on a Mac Powerbook running Ventura 13.0.1 with the M2 Chip.

I get the popup do you trust this app etc and agree yes ... the installer starts to run ... I get a menu title top left. ... and a small black rectangle displayed that does nothing. I cannot interact with the black rectangle and the agree to the license agreement never comes up.

I have installed JDK v11 ... but my $JAVA_HOME may not be correct .... Is this an issue ? Or should I at least get a working window and agree to the licensing agreement ... then get an error message.

I get no error messages.

I would be grateful for any help.

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Anonymous
Not applicable
‎2023-01-24 12:18 PM

This is likely due to the installer. The installer was written a long time before Ventura was released. A good way around this is to use the zip package and just unzip it. I presume that you are using the TOS DI install. If so, it may be tricky to get the zip. But you can use the TOS ESB install. It is essentially the same, but better. It comes with the ability to work with real-time functionality as well as DI. You can get it from here....

 

/Talend Open Studio for ESB/8.0.1/TOS_ESB-20211109_1610-V8.0.1.zip

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StephenBellhouse
Contributor II
‎2023-01-25 10:25 AM
Author

Hi,

 

Thank you for your post.

 

I have installed Talend Open Studio for ESB/8.0.1 from your link above.

 

I put the unzipped directory in Applications so I have in Applications I have a Folder: TOS_ESB-20211109_1610-V8 with sub directories of: Runtime_ESBSE. and Studio.

 

I then went into Studio: and ran: TOS_ESB-macosx-cocoa-aarch64.

which gave me the below error report:

 

I am now not sure what to do.

 

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

 

Process:       TOS_ESB-macosx-cocoa [3816]

Path:         /private/var/folders/*/TOS_ESB-macosx-cocoa-aarch64.app/Contents/MacOS/TOS_ESB-macosx-cocoa

Identifier:      org.talend

Version:       8.0.1 (8.0.1)

Code Type:      ARM-64 (Native)

Parent Process:    launchd [1]

User ID:       501

 

Date/Time:      2023-01-25 15:10:13.6954 +0000

OS Version:      macOS 13.0.1 (22A400)

Report Version:    12

Anonymous UUID:    6594B713-8F9A-4387-4807-B40A6A14CF12

 

Sleep/Wake UUID:   94EFCF52-052D-48FA-83DB-D9CC72171BBA

 

Time Awake Since Boot: 7300 seconds

Time Since Wake:   4396 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:    0 Dispatch queue: com.apple.main-thread

 

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:   KERN_INVALID_ADDRESS at 0x0000000000000008

Exception Codes:   0x0000000000000001, 0x0000000000000008

 

Termination Reason:  Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [3816]

 

VM Region Info: 0x8 is not in any region. Bytes before following region: 105553518919672

   REGION TYPE          START - END    [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

   UNUSED SPACE AT START

---> 

   MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated)

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 CoreFoundation            0x1a256a224 _CFGetNonObjCTypeID + 92

1 CoreFoundation            0x1a24fc2c0 CFBundleGetFunctionPointerForName + 28

2 TOS_ESB-macosx-cocoa         0x104127440 findSymbol + 72

3 TOS_ESB-macosx-cocoa         0x104125bc4 original_main + 1056

4 TOS_ESB-macosx-cocoa         0x1041263cc main + 1320

5 dyld                 0x1a208be50 start + 2544

 

Thread 1:

0 libsystem_pthread.dylib       0x1a23b0e18 start_wqthread + 0

 

Thread 2:

0 libsystem_pthread.dylib       0x1a23b0e18 start_wqthread + 0

 

 

Thread 0 crashed with ARM Thread State (64-bit):

  x0: 0x0000000000000000 x1: 0x00006000033b6400 x2: 0x0000000000000000 x3: 0x00006000033b641f

  x4: 0x0000000000000002 x5: 0x0000000000002400 x6: 0x0000000000000073 x7: 0x0000000000000001

  x8: 0x0000000000000008 x9: 0x78be72c28a7f0022 x10: 0x0000000000000005 x11: 0x0000000100000788

  x12: 0x000000010000078c x13: 0x00000000001ff800 x14: 0x00000000000007fb x15: 0x00000000c766e121

  x16: 0x00000001a24fc2a4 x17: 0x00000001fe9fa2b8 x18: 0x0000000000000000 x19: 0x00006000033b6400

  x20: 0x0000000000000000 x21: 0x000000010412c320 x22: 0x0000000136e04770 x23: 0x00006000017b0120

  x24: 0x0000000000000000 x25: 0x000000010412c000 x26: 0x000000010412c000 x27: 0x000000010412c000

  x28: 0x000000010412c000 fp: 0x000000016bcdb4e0 lr: 0x9b1b0001a24fc2c0

  sp: 0x000000016bcdb4e0 pc: 0x00000001a256a224 cpsr: 0x60001000

  far: 0x0000000000000008 esr: 0x92000006 (Data Abort) byte read Translation fault

 

Binary Images:

    0x1a2414000 -    0x1a28ebfff com.apple.CoreFoundation (6.9) <f4ff83fc-e62c-30b4-b3a9-876c8a1fd595> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x104124000 -    0x104127fff org.talend (8.0.1) <235d2664-563a-37fa-b7ab-f5b65f7a96a5> /private/var/folders/*/TOS_ESB-macosx-cocoa-aarch64.app/Contents/MacOS/TOS_ESB-macosx-cocoa

    0x1a2086000 -    0x1a21104bf dyld (*) <de46dd52-4994-3fd8-b4b4-e352a1a19354> /usr/lib/dyld

    0x1a23af000 -    0x1a23bbffb libsystem_pthread.dylib (*) <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib

        0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

 

External Modification Summary:

 Calls made by other processes targeting this process:

  task_for_pid: 0

  thread_create: 0

  thread_set_state: 0

 Calls made by this process:

  task_for_pid: 0

  thread_create: 0

  thread_set_state: 0

 Calls made by all processes on this machine:

  task_for_pid: 0

  thread_create: 0

  thread_set_state: 0

 

VM Region Summary:

ReadOnly portion of Libraries: Total=961.2M resident=0K(0%) swapped_out_or_unallocated=961.2M(100%)

Writable regions: Total=557.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=557.5M(100%)

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Anonymous
Not applicable
‎2023-01-25 11:13 AM

In response to StephenBellhouse

Hi @stephen bellhouse​,

 

Which version of Java do you have running on your systyem, Arm64 or x64? This *could* be related to this issue.....

 

https://community.talend.com/s/question/0D55b00007QQj2kCAD/tosmacosxcocoaapp-vs-tosmacosxcocoaaarch64app-for-mac-m1-laptop

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StephenBellhouse
Contributor II
‎2023-01-25 12:29 PM
Author

In response to Anonymous

I am running: zulu11.62.17-ca-jdk11.0.18-macosx_aarch64

 

And ... I went into Studio: and ran: TOS_ESB-macosx-cocoa-aarch64. 

which gave me the above error report. So these two seem to be pairs as you suggest.

 

And I have set $JAVA_HOMEto be:

stephenbellhouse@SB-Bluewave ~ % echo $JAVA_HOME

/Library/Java/JavaVirtualMachines/zulu-11.jdk/Contents/Home

 

Using the zsh shell with:

~/.zshenv

containing:

export JAVA_HOME=$(/usr/libexec/java_home)

 

 

 

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StephenBellhouse
Contributor II
‎2023-01-25 12:39 PM
Author

In response to Anonymous

PS. I have only installed on one version of Java. I installed: zulu11.62.17-ca-jdk11.0.18-macosx_aarch64

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Anonymous
Not applicable
‎2023-01-25 01:18 PM

In response to Anonymous

OK, this sounds like you are doing everything you should be. Sorry, I had to ask. I will see if anyone here has seen this and has workaround. Thanks for the info.

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Anonymous
Not applicable
‎2023-01-25 05:12 PM

Hi @stephen bellhouse​,

 

I have been asked to ask you if you have removed the Mac OS quarantine from the Studio directory? To do this (on the command line) just do the following...

 

  • cd <studio_dir>
  • xattr -d com.apple.quarantine

 

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StephenBellhouse
Contributor II
‎2023-01-26 05:27 AM
Author

In response to Anonymous
  • Yes - I have run xattr -d com.apple.quarantine

and I still get the error:

 

Translated Report (Full Report Below)

-------------------------------------

 

Process:       TOS_ESB-macosx-cocoa [5413]

Path:         /private/var/folders/*/TOS_ESB-macosx-cocoa-aarch64.app/Contents/MacOS/TOS_ESB-macosx-cocoa

Identifier:      org.talend

Version:       8.0.1 (8.0.1)

Code Type:      ARM-64 (Native)

Parent Process:    launchd [1]

User ID:       501

 

Date/Time:      2023-01-26 10:26:47.1533 +0000

OS Version:      macOS 13.0.1 (22A400)

Report Version:    12

Anonymous UUID:    6594B713-8F9A-4387-4807-B40A6A14CF12

 

Sleep/Wake UUID:   0BEB4CD2-C56B-4D3F-9C74-7B1BE1F85F75

 

Time Awake Since Boot: 22000 seconds

Time Since Wake:   5300 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:    0 Dispatch queue: com.apple.main-thread

 

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:   KERN_INVALID_ADDRESS at 0x0000000000000008

Exception Codes:   0x0000000000000001, 0x0000000000000008

 

Termination Reason:  Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [5413]

 

VM Region Info: 0x8 is not in any region. Bytes before following region: 105553518919672

   REGION TYPE          START - END    [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

   UNUSED SPACE AT START

---> 

   MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated)

 

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Anonymous
Not applicable
‎2023-01-26 06:59 AM

In response to StephenBellhouse

OK, I will raise a Jira for this. This version of Studio was written long before MacOS 13 and the M2 chip were released. I will see what our R&D team have to say. Sorry I cannot be of more help.

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