Talend crashing and taking time to boot up

[rcbssaas]

Hi

Talend is taking a lot of time to boot up and then crashes frequently. It happens frequently while performing any operation in the tool. It has started to happen recently.

[Anonymous]

Hi @RCBS SaaS​ 

Please upload the log file which is located in <studio installation directory>/workspace/.metadata/ for further investigating.

Regards

Shong

[jlolling_kloeckner]

Do you have spaces in the path to the studio or to the workspace? This is one of the reason for crashes.

[rcbssaas]

Hi I cannot even login now. I am getting the errors. Attaching the same below.

[rcbssaas]

It would be great if we could get on a quick call as the issue is blocking my work!

[Anonymous]

@RCBS SaaS​ , please contact support, they will be able to hold a Zoom meeting with you and take a look at your config to see how best to resolve this.

Regards

Shong