Upgrading QlikView Desktop silently

[Meta]

Hi,

I am testing the silent upgrade of QlikView Desktop from an older version to a newer one, but it's not working as expected.

When I use the .exe installer with the command
QlikViewDesktop_x64Setup.exe /s /v"/qn"
the installer closes without any error, but the existing installation is not upgraded.

If I use the .msi installer, it shows a prompt stating that an existing version is already installed and must be removed before proceeding.

I would like to know:

• Is there a way to perform a silent upgrade of QlikView Desktop from an older version to the latest?

• If not, does the existing installation need to be removed manually before upgrading?

• If we remove the current version, will it affect any user settings or configurations?

Thank you.

[PrashantSangle]

After silent upgrade did you reboot the machine?

"

The following silent installation command line is recommended for QlikView Desktop:

QlikViewDesktop_x64Setup.exe /s /v"/qn"

The command line above installs all features completely silently.

Add a + sign at end of the interface levels command to get a modal dialog at the end of the installation saying “Finished” and if it was successful or not.

After completing a silent installation, perform a system reboot or log out and log back in to ensure the software functions correctly.

"

Regards,

Prashant Sangle

[Meta]

Hi Prashant,

Thank you for your help.

Issue here is it's not at all upgrading. 

EXE installer closes without any error, but the existing installation is not upgraded.

If I use the .msi installer, it shows a prompt stating that an existing version is already installed and must be removed before proceeding.

Regards,

Sheetal

[Sebastian_Linser]

Hello @Meta 

which error message do you get in the QlikViewx64.wil log in appdata\temp

MSI (s) (98:F4) [13:18:16:501]: Product: QlikView May 2024 SR1 -- Configuration failed.

MSI (s) (98:F4) [13:18:16:502]: Windows Installer reconfigured the product. Product Name: QlikView May 2024 SR1. Product Version: 12.90.20100.0. Product Language: 1033. Manufacturer: QlikTech International AB. Reconfiguration success or error status: 1603.

MSI (s) (98:F4) [13:18:16:503]: Attempting to delete file C:\WINDOWS\Installer\968f543.mst
MSI (s) (98:F4) [13:18:16:503]: Unable to delete the file. LastError = 32
MSI (s) (98:F4) [13:18:16:588]: Deferring clean up of packages/files, if any exist
MSI (s) (98:F4) [13:18:16:588]: Attempting to delete file C:\WINDOWS\Installer\968f543.mst

something like that?

regards

Sebastian

[Meta]

Hi Sebastian,

The logs show same error message that "already another version exists".

And EXE just exists without error and without upgrade.