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Anonymous
Not applicable
‎2017-09-27 01:49 PM

Urgent Help

I have raised a Talend support case #00083063

 

 

Need support on this ASAP please someone

 

 

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Anonymous
Not applicable
‎2017-09-27 02:40 PM
Author

Hi,

Please work through the support case to let the support engineer know about the urgency.  You can ask for the severity of the ticket to be increased to critical or blocker if needed.

Thanks,

Irshad

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Anonymous
Not applicable
‎2017-09-27 02:50 PM
Author

Hi , 

 

Its severity   level is high ,

 

Regards,

Amit

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Anonymous
Not applicable
‎2017-09-27 02:51 PM
Author

How can i edit to severity level to criticle ???

its not allowing me to  do so 

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Anonymous
Not applicable
‎2017-09-27 02:53 PM
Author

Put a note in the ticket and let the support engineers know. You should exchange with them in the ticket itself.

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Anonymous
Not applicable
‎2017-09-27 02:59 PM
Author

In the comment section , i wrote :"Please treat this ticket as criticle"

will it suffice ok?

 

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