cannot start TOS after Installation (Apache License Window freeze)

[gcancill]

After Installation of TOS 7.3.1 it's not possible to start TOS.

The License windows of Apache appears but on clicking on the Button "I accept" nothing happens.

OS: Windows 10 Enterprise

Java JDK: zulu11.45.27-ca-jdk11.0.10-win_x64 (JAVA_HOME already set)

Version 7.2.1 runs without problems on the same laptop.

do you have any suggestions?

thanks in advance

[manodwhb]

@Giuseppe Cancilleri​ ,check the Java version which you installed.

https://help.talend.com/r/Msze~3~S7zxO1qT6vAXVyQ/ZOFaiTXFhb5J8VcMyXoY~g

Thanks,

Manohar

[gcancill]

Hi Manohar, i installed the Zulu OpenJDK Version 11.00 regards,giuseppe

[Anonymous]

Hello,

Did you install your 731 studio completely? Any error message in studio log when you start it?

Best regards

Sabrina

[gcancill]

Hi Sabrina I installed OpenStudio 731 completely (TOS_DI-20200219_1130-V7.3.1-windows-installer.exe) without any errors. Where can I find the log on my laptop? Regards,giuseppe

[Anonymous]

Hello,

The studoi log message is located in <Talend Studio installation path>/workspace/.metadata/.log   

Best regards

Sabrina

[gcancill]

Find attached the logfile. It seems that is not using the Zulu openjdk that I set in the JAVA_HOME Variable. ? Thanks for your support Giuseppe

[gcancill]

Just found out, that starting via command: Talend-Studio-win-x86_64.exe -vm it works. It really seems that could not find the right java

[Anonymous]

Hello,

Here is online documentation about: TalendHelpCenter: Setting up JAVA_HOME

Please ensure JDK bin is included in your PATH environment variable and is being reached.

Best regards

Sabrina

[gcancill]

Hello, it seems to be a local Problem on my Laptop. Starting TOS via Batch is working. Thanks for your help. Giuseppe