error 500 The call failed on the server; see server log for details

[valchaca]

When a try to check my Database Configuration, on TAC, i had the error below:

Why it´s happen?

[RVP1]

Hi @Valquiria Chartone Cabral​ 

The error is because of a permission issue of the user on the SqlServer DB.This is verified by manually logging in to database and executing the command to create a test table.

Can you please check if you are using the right username. If yes, please grant the user access to the DB schema so they will be able to create the tables.

Please let us know how it goes.

Thanks!!

[Anonymous]

status 500 is related to the server refusing the connection, so you might have a deep logok on mysql logs that might be helpfull