unable to install exchange component

[david_o]

Hello

When i try to install an Exchange component i have this error in logs

~~~~

java.util.zip.ZipException: error in opening zip file

   at java.util.zip.ZipFile.open(Native Method)

   at java.util.zip.ZipFile.<init>(Unknown Source)

   at java.util.zip.ZipFile.<init>(Unknown Source)

   at java.util.zip.ZipFile.<init>(Unknown Source)

   at org.talend.designer.components.exchange.jobs.ComponentInstaller.unzip(ComponentInstaller.java:45)

   at org.talend.designer.components.exchange.ui.actions.DownloadComponenentsAction$DownloadJob.afterDownload(DownloadComponenentsAction.java:361)

   at org.talend.designer.components.exchange.ui.actions.DownloadComponenentsAction$DownloadJob.downloadExtension(DownloadComponenentsAction.java:301)

   at org.talend.designer.components.exchange.ui.actions.DownloadComponenentsAction$DownloadJob.run(DownloadComponenentsAction.java:265)

   at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)

~~~~

I am on TOS 20200219_1130-V7.3.1

Session data

java.version=1.8.0_261

java.vendor=Oracle Corporation

BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=fr

Command-line arguments: -os win32 -ws win32 -arch x86_64

[Anonymous]

Hello,

Are you following this documentation to install custom component?

TalendHelpCenter:How to install and update a custom component

Best regards

Sabrina

[david_o]

Hello

No , i've tried by clicking on Exchange ling in toolbar et click on install in Downloaded extensions menu.

After your answer , i've tried with thsi method and the component doesn't appear in Palette