Qlik Sense Mongo DB connection

[Mongezi_Mati]

Good day,

I am trying to setup a connection to a MongoDB database and getting the following error.

Can anyone advise what I could be missing?

Kind Regards

Mongezi 

[Vinay_B · Accepted solution]

Hi @Mongezi_Mati 

Even though the same error may be registered for other issues, in most cases this is due to the user account used in the connection or incorrect credentials.

Verify the user configured in the connection is granted the proper permissions, is enabled, and the password is correctly typed.