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Configure Qlik Sense Mobile for iOS and Android

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Andre_Sostizzo
Digital Support
Digital Support

Configure Qlik Sense Mobile for iOS and Android

Last Update:

Apr 3, 2023 10:06:40 AM

Updated By:

Sonja_Bauernfeind

Created date:

Apr 18, 2018 2:47:49 AM

The Qlik Sense Mobile app allows you to securely connect to your Qlik Sense Enterprise deployment from your supported mobile device. This is the process of configuring Qlik Sense to function with the mobile app on iPad  / iPhone.

This article applies to the Qlik Sense Mobile app used with Qlik Sense Enterprise on Windows. For information regarding the Qlik Cloud Mobile app, see Setting up Qlik Sense Mobile SaaS

Content:

 

Pre-requirements (Client-side)

See the requirements for your mobile app version on the official Qlik Online Help > Planning your Qlik Sense Enterprise deployment > System requirements for Qlik Sense Enterprise > Qlik Sense Mobile app

 

Configuration (Server-side)

Acquire a signed and trusted Certificate.

Out of the box, Qlik Sense is installed with HTTPS enabled on the hub and HTTP disabled. Due to iOS specific certificate requirements, a signed and trusted certificate is required when connecting from an iOS device. If using HTTPS, make sure to use a certificate issued by an Apple-approved Certification Authority.
Also check Qlik Sense Mobile on iOS: cannot open apps on the HUB  for issues related to Qlik Sense Mobile on iOS and certificates.

For testing purposes, it is possible to enable port 80.

 

(Optional) Enable HTTP (port 80).

  1. Open the Qlik Sense Management Console and navigate to Proxies.
  2. Select the Proxy you wish to use and click Edit Proxy 
  3. Check Allow HTTP 

 01.jpg

 

Update the Host White List in the proxy 

If not already done, add an address to the White List:

  1. In Qlik Management Console, go to CONFIGURE SYSTEM -> Virtual Proxies
  2. Select the proxy and click Edit
  3. Select Advanced in Properties list on the right pane

     

  4. Scroll to Advanced section in the middle pane
  5. Locate "Allow list"

     

  6. Click "Add new value" and add the addresses being used when connecting to the Qlik Sense Hub from a client. See How to configure the WebSocket origin allow list and best practices for details. 

 

Generate the authentication link:

An authentication link is required for the Qlik Sense Mobile App.

  1. Navigate to Virtual Proxies in the Qlik Sense Management Console and edit the proxy used for mobile App access
  2. Enable the Client authentication link menu in the far right menu.
  3. Generate the link.

NOTE: In the client authentication link host URI, you may need to remove the "/" from the end of the URL, such as http://10.76.193.52/ would be http://10.76.193.52 

02.png

 

Associate User access pass

Users connecting to Qlik Sense Enterprise need a valid license available. See the Qlik Sense Online Help for more information on how to assign available access types.
Qlik Sense Enterprise on Windows > Administer Qlik Sense Enterprise on Windows > Managing a Qlik Sense Enterprise on Windows site > Managing QMC resource > Managing licenses

 

Configuration (Client side)

  1. Install Qlik Sense mobile app from AppStore.
  2. Provide authentication link generated in QMC
    • Open the link from your device (this can be also done by going to the Hub, clicking on the menu icon at the top right and selecting "Client Authentication"), the installed application will be triggered automatically, and the configuration parameters will be applied.
    •  Enter user credentials for QS server
Labels (2)
Comments
Tool_Tip
Creator II
Creator II

Hi

This is not working. I have applied all the given steps.

In mobile the HUB is unaccessible.

linda_camaiani
Contributor
Contributor

Hi,

I am having the same issue and I applied all the given steps.

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @linda_camaiani and @Tool_Tip 

If the above do not help resolve the issue, please log a ticket with support to have the problem investigated.

All the best,
Sonja 

linda_camaiani
Contributor
Contributor

Thank you Sonja, I tried that path ticket: 00158876 and nothing was resolved.

 

balajim1
Contributor II
Contributor II

@linda_camaiani 
Did you get any update from Qlik Production support regarding this case 00158876.

Are you able to resolve this issue?

Version history
Last update:
‎2023-04-03 10:06 AM
Updated by: