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Jun 17, 2024 2:42:41 AM
Apr 11, 2018 8:13:34 AM
If a Qlik Sense Server or Desktop installation is cancelled or if it did not complete successfully, detailed information can be found in the installation log file within the temp folder.
To access the Qlik Sense installation log file:
The primary log file will be joined by multiple log files for each sub component.
The installation files use the following name formats:
PRODUCT_VERSION_DATETIMESTAMP.log
PRODUCT_VERSION_DATETIMESTAMP_NUMBER_SUBCOMPONENT.log
More information on how to troubleshoot can be found in How to read the installation logs for Qlik products and within the Troubleshooting section of our Help site.
Qlik Sense Enterprise, all versions
Qlik Sense Desktop, all versions
It looks like the log files were lost in the shuffle of VMware snapshots and network issues. I'm unable to find them so this case can be closed and I will retry this process again and make certain that the log files are safe before we roll back to a snapshot if we end up in the same position.
thanks very much for the quick response,
Best regards,
Justin
Hello @justin_wood
You may have attempted to reply on a Support case - I have copied your comment into it for you.
All the best,
Sonja