Knowledge Base

[Lisa_Sun]

When the issue is related to the web browser cache and the user does not want to clear all browser cache, then what is the right approach to delete the cache only for the specific site?

Clear site-specific data in Edge

1. Click on the ellipsis button on the top-right corner, then on History > Manage History.
2. Select the web page data you would like to delete, then click on the X button to the right, and confirm.
3. To delete all cache, instead of Manage History, click on Clear browsing Data.
4. Then select what data to delete. 

Clear site-specific cookies and cache in Chrome

To delete cookies and cache for a specific site in Google Chrome, follow the instructions given below:

1. At the top right, click on
2. Open Settings
3. Click Advanced
4. Select Privacy and security
5. Click  Cookies and other site data
6. Scroll down and click on See all cookies and site data
7. Search for the website's name and select Remove
8. To remove all cache click Remove All
9. In addition, in order to remove all Browsing history and Cached images/files, under Privacy and security, click on Clear browsing Data instead.

Clear site-specific data in Firefox

1. Open Firefox and go to Firefox Menu > Options.
2. Go to the Privacy & Security tab.
3. Scroll to locate Cookies and Site Data
4. Click Manage Data 
5. Select or search for the website from the list and click Remove Selected. 
6. In order to remove all data, in Cookies and Site Data, click on Clear Data and then Clear the specific data.

Clear site-specific data in Safari

1. Open Safari, select the gear icon (settings) and open Preference
2. Select Privacy 
3. Click Details
4. Search for the website you wish to clear the cookies for
5. Select remove

Clear site-specific cache in Internet Explorer 11

1. Launch Internet Explorer and navigate to the website for which you want to delete cookies and cache.
2. Press F12 to launch Developer Tools and go to the Network tab.
3. To clear cache for the current website, click on Clear cache button or press Ctrl + R.
4. To delete all cache, go to Internet Options, then under the General Tab > Browsing history, click Delete.
5. Then select what data to delete.
6. To delete files specific to a web site, click on View Files.

Clear site-specific data in Internet Explorer 8, 9, and 10

1. Launch Internet Explorer and navigate to the website for which you want to delete cookies and cache.
2. Press F12 to launch Developer Tools.
3. Click on Cache on the Developer Tools menu bar.
4. From the drop down menu, select “Clear browser cache for this domain”. This will clear all the cache specific to the currently open website.
5. Similarly, go to Cache > Clear cookies for domain in Developer Tools to clear cookies of the current website.