Qlik Support might require to enable Audit Logging to determine which user action is causing a problem.
These logs keep a record of user selections, clear selections, sheet activation, the application of bookmarks, report access, and the maximization of objects.
- Open the QlikView Management Console
- Navigate to the System tab
- From here, navigate to the Setup tab
- Click and expand the QlikView Server list and choose the QVS@YOURSERVER you wish to configure.
- Navigate to the Logging tab
- Tick the Enable Audit Logging checkbox
- Press Apply
We recommend setting the verbosity to High and split the logs Daily. See Fig 1 for details.
In the Settings.ini file, there is an AuditLogVerbosity entry:
If AuditLogVerbosity=0 Audit logging is not checked in the QMC
If AuditLogVerbosity=4 Enable Audit logging is checked in the QMC
If AuditLogVerbosity=5 Enable Extensive Audit logging is checked in the QMC
Fig 1