Long term offline capability for the releases April 2020 and onwards requires a change to the license (addition of a further attribute) which can only be added after a special approval from the Customer Success Organization.
See below on how to hand in the request for approval and how to proceed.
You will need to sign an offline addendum and share the signed addendum with Qlik Support, there are 2 addendums one for banking and one for non banking customers. You can find the addendum attached in this article.
Provide the License key as well as the current Product version details and the reason why the connection to Qlik's license back end (LBE) cannot be established.
Once the license is processed and fulfilled, here is how the license activation process for the long term offline is done:
As part of the agreement of granting a customer offline license usage, the customer is required to regularly upload User Assignment log files. See Offline User Assignment logs.
