Custom fonts in NPrinting PDF reports do not show correctly

[Sonja_Bauernfeind]

Custom fonts in NPrinting PDF reports do not show correctly.

Environment:

Qlik NPrinting 

Workaround in supported versions of NPrinting:

Convert the font file in a *.ttf font type (using an online free tool like this one)

NOTE: Converting font type with this or other conversion utilities, you may experience aesthetic degradation as in the attached example.

Requirements: A custom font must:

• be a .ttf
• be installed in all Qlik NPrinting Engine computers
• be installed in all Qlik NPrinting Designer computers

What causes this behavior:

• NPrinting Designer does not support Open Type Fonts (*.otf - such as Gotham). These custom fonts are not supported.

Qlik Help Page Information:

• https://help.qlik.com/en-US/nprinting/Content/NPrinting/Troubleshooting/Fonts-do-not-display.htm

Reference:

• https://www.devexpress.com/Support/Center/Question/Details/Q342274/can-i-use-an-open-type-font-in-my...
• https://www.devexpress.com/Support/Center/Question/Details/T149784/this-font-is-not-yet-supported-us...