Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Images included in an Excel worksheet may appear stretched or use the wrong aspect ratio when previewed in an Excel report or after being distributed in an on-demand reporting task.
This affects charts imported by Qlik Sense as well as static images and shapes.
To fix the affected Qlik Reporting template, change the body font currently used in the Excel template to a supported font family:
To prevent other related symptoms, set the main display zoom level to 100% when creating and editing an Excel template on the Windows platform. Note that this is a Windows OS setting and not the Zoom set within the Excel App.
An unsupported font is used in the current Qlik Reporting template.
SUPPORT-3842, QCB-32146
The value of a reference line for a scatter plot chart may be beyond the displayed range and out of view. In this case, hovering over the icon indicating the reference line will not show its label tooltip.
The issue persists even if Show Label is checked.
Waterfall charts are also affected.
No tooltip in scatter plot
tooltip works in other charts
This behavior is being investigated as a defect (SUPPORT-3799). The expected fix release is the Qlik Sense Enterprise on Windows November 2025 release.
Information provided on this defect is given as is at the time of documenting. For up-to-date information, please review the most recent Release Notes or contact support with the ID SUPPORT-3799 for reference.
Qlik Sense Enterprise on Windows November 2025
Product Defect ID: SUPPORT-3799
The QlikView Multi-box object does not show all expected results when opening from the QlikView AccessPoint.
Example:
Searching for *abc returns four results, while there are five matches in the data.
This may occur after an upgrade (such as upgrading QlikView from an earlier release to 12.90).
Review your browser's extensions. A known root cause for this issue is a custom browser extension that modifies a page's CSS (Cascading Style Sheet). This resulted in the results being hidden by the search box.
To resolve this, disable or otherwise modify the custom extension.
SUPPORT-722
You can access Qlik Sense demo apps from https://demos.qlik.com/.
If you are looking for real-life business examples, our Qlik Gallery hosts a platform meant for sharing apps, outcomes, and ideas. It is not restricted to Qlik-provided demos and mostly consists of customer examples.
If you are looking to download demo apps:
In Qlik Sense, bookmarks can be created with the "Include Layout State" option to capture both current selections and the layout of visual objects, such as the expanded or collapsed state of pivot tables. However, users may notice that after reloading the document and reapplying the bookmark, the pivot table does not return to the expected expanded/collapsed layout.
To ensure that the pivot table layout is retained when using bookmarks:
This behavior is due to how Qlik Sense manages the expand/collapse structure in pivot tables. Specifically:
Impact of Changing Dimensions in a Pivot Table
If you change the pivot table structure after creating a bookmark (such as removing or reordering dimensions):
Advanced options is not visible when editing a sheet. This can happen on a specific app even if the option was present before.
You can activate the "Show Sheet Header" option in the app settings to make the "Advanced option" button visible again.
For some reasons, the "Show Sheet Header" could be deactivated in an app. "Advanced Options" is invisible when this happens, because it is located in the sheet header that is removed. The app looks like this in editing mode:
It is possible to add a Table of Contents (TOC) to Qlik NPrinting reports using the standard Microsoft Word functionality.
The font in the TOC depends on two factors:
This means that in the same line of a TOC, two fonts may be present. One corresponds to the chapter or paragraph name (header), while the other corresponds to the dots and the page number.
The best way to manage this correctly is to create a theme defining the different fonts and to apply it to the Microsoft Word template:
When entering a condition for Cloud Alerts, the alert may not trigger if the value was entered without using the function (Fx) button.
This is working as designed.
Two types of alerts can be designed:
String
To generate an alert based on a string, directly enter the string in the value text box.
Analyzing the value with the developer tool, it will be shown as a simple string:
Expression
To generate an alert based on an expression, click the function (fx) button and enter the required expression or value.
Analyzing the value with the developer tool, it will be shown as {qExpr: "…"}}].
At Qlik Connect 2024 I hosted a session called "Top 10 Visualization tips". Here's the app I used with all tips including test data.
Tip titles, more details in app:
I want to emphasize that many of the tips were discovered by others than me, I tried to credit the original author at all places when possible.
If you liked it, here's more in the same style:
Thanks,
Patric
Qlik NPrinting Excel reports fail when a level is inside hidden columns. The following error is shown:
Object reference not set to an instance of an object
The error message occurs when the columns where a level is placed are hidden.
Upgrade to NPrinting February 2024 IR (24.4.5) or later versions.
OP-95820, resolved in Qlik NPrinting February 2024 IR (24.4.5) or later versions.
OP-95820
Qlik NPrinting May 2023
A specific line chart responds slower than expected and consumes excessive browser memory.
This is working as expected.
Set Presentation > Missing values to Show as gaps
The affected chart has the Presentation > Missing values set to Show as Zero.
This will fill missing values with zeros and render all line segments, leading to a slow response time. With Missing values set to Show as gaps, all line segments involving missing values will be skipped, improving performance.
QB-30492
Exporting charts from QlikView .qvw documents and downloading the files may lead to charts with corrupted visuals. This may specifically impact complex charts (utilizing shadows, scales, and other visual settings).
Example One:
This bar chart with active shadows has been downloaded to PDF. The file is corrupted and fails to open with the error Failed to load PDF document.
Example Two:
Gauge charts scale exported bigger and the charts get smaller.
Add the configuration SlowPrinting in the QlikView Settings.ini and export again.
Example for QlikView Desktop:
Printing will be slower and potentially generate larger files.
For information about editing the settings.ini file, see How to change the settings.ini in QlikView Desktop and QlikView Internet Explorer Plugin.
By default, QlikView is set for high-speed PDF printing which may result in perceived lower-quality PDFs.
In turn, if it is not set for "high speed" PDF printing, and apparent lower quality is experienced, this may be a user perception issue and actually due to the "low speed" setting being enabled.
The file name format of charts downloaded from a QlikView app hosted on Qlik Cloud Analytics has changed with January 2025. Previously, file names were fixed, such as Chart_excel. The file now is a unique GUID for each download.
This is working as designed. The behavior is consistent with the client-managed version of the QlikView access point.
Qlik Sense apps were not affected by this change.
Exporting a chart to PDF may lead to an exported file size of 0 or 1KB. The resulting file fails to open:
Failed to load PDF document
The file on disk is corrupted.
The chart background style Shadow (Plot Area Background Style) has limitations when printing to PDF.
Two workarounds exist.
[Settings 7]
SlowPrinting=1
The chart background style Shadow (Plot Area Background Style) has limitations when printing to PDF.
QV-25445
When performing an Export of a Native Map in Qlik Sense only the points are being shown and not the actual background.
Current export result (Satellite background image is missing):
Or the map is entirely blank:
The port 443 to imagery provider services.arcgisonline.com is probably blocked
Check and open port 443 (scroll down to "Web browser ports" and check "map").
Changing the background color of the button object to none results in the button displaying with the default background color (#006580). This is a known limitation as of today.
Qlik is reviewing QB-29806 for future improvements.
To achieve transparency (mimicking none as the background color):
ARGB(0,0,0,0)
This feature predates the introduction of transparency in the colorpicker, meaning it was designed to revert to the default color when none is chosen.
QB-29806
It is finally here: The first public iteration of the Log Analysis app. Built with love by Customer First and Support.
"With great power comes great responsibility."
Before you get started, a few notes from the author(s):
Chapters:
01:23 - Log Collector
02:28 - Qlik Sense Services
04:17 - How to load data into the app
05:42 - Troubleshooting poor response times
08:03 - Repository Service Log Level
08:35 - Transactions sheet
12:44 - Troubleshooting Engine crashes
14:00 - Engine Log Level
14:47 - QIX Performance sheets
17:50 - General Log Investigation
20:28 - Where to download the app
20:58 - Q&A: Can you see a log message timeline?
21:38 - Q&A: Is this app supported?
21:51 - Q&A: What apps are there for Cloud?
22:25 - Q&A: Are logs collected from all nodes?
22:45 - Q&A: Where is the latest version?
23:12 - Q&A: Are there NPrinting templates?
23:40 - Q&A: Where to download Qlik Sense Desktop?
24:20 - Q&A: Are log from Archived folder collected?
25:53 - Q&A: User app activity logging?
26:07 - Q&A: How to lower log file size?
26:42 - Q&A: How does the QRS communicate?
28:14 - Q&A: Can this identify a problem chart?
28:52 - Q&A: Will this app be in-product?
29:28 - Q&A: Do you have to use Desktop?
Qlik Sense Enterprise on Windows (all modern versions post-Nov 2019)
*It is best used in an isolated environment or via Qlik Sense Desktop. It can be very RAM and CPU intensive.
The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.
Optimizing Performance for Qlik Sense Enterprise - Qlik Community - 1858594