Qlik Community

Ask a Question

Knowledge

Search or browse our knowledge base to find answers to your questions ranging from account questions to troubleshooting error messages. The content is curated and updated by our global Support team

Announcements
Talk to Experts Tuesday: Live chat Aug. 24th 10 AM ET: Bring your Qlik Gold Client questions REGISTER TODAY

Increase session timeout in Qlik Sense

Andre_Sostizzo
Digital Support
Digital Support

Increase session timeout in Qlik Sense

When user open sheet from Qlik Sense application, the default session timeout is 30 minutes. If there is no interaction from the user side, opened session stops at a defined timeout.

This value can be modified in Qlik Sense Enterprise on Windows, but is fixed in all Qlik Sense SaaS editions. See What is the default user session timeout in Qlik Sense SaaS Editions? 



Environment

 

To increase the timeout value:

  1. Open the Qlik Sense Management Console
  2. Navigate to Virtual Proxies in the left-hand pane
  3. Select the  Virtual Proxy that needs to be configured
  4. Adjust the "Session inactivity timeout (minutes)" value to the desired value in minutes

Other active network components (Firewalls, VPNs, web browsers, etc...) have an impact on timeouts. See Qlik Sense HUB timeout even with session timeouts configured correctly

NOTE: In older versions of Qlik Sense (prior to February 2019), session timeouts will occur for all browsers and tabs in a console. Example: If a user session times out while they were using it, it is because there is another session in another tab/browser open that was unattended and exceeded the 30-minute timeout -- and this will close all sessions including the one actively engaged. 

Related content:

How are WebSockets used in QlikSense ?
Enabling TCP Keep Alive Functionality In Qlik Sense
Loading of an app is hanging when using QlikSense Cloud
Browser Timeout
Qlik Sense HUB timeout even with session timeouts configured correctly
Can we adjust the user session timeout in Qlik Sense SaaS Editions?

 

Need more help?

Join our active community and post your question on the relevant product forum or leave a comment in the comment section below with details about your issue.

Labels (1)
Version history
Revision #:
4 of 4
Last update:
‎2021-04-26 04:15 AM
Updated by:
 
Contributors