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Qlik Sense Enterprise Upgrade to May 2021 or higher version getting error "An error occurred" "The proxy is waiting for a new session"

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Richard_T
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Qlik Sense Enterprise Upgrade to May 2021 or higher version getting error "An error occurred" "The proxy is waiting for a new session"

Last Update:

Nov 29, 2021 6:47:16 PM

Updated By:

Richard_T

Created date:

Nov 29, 2021 6:47:16 PM

Issue:
Qlik Sense Enterprise version February 2021 when trying to upgrade to May 2021 or higher version, there is no issue with upgrade but when accessing HUB and QMC getting a error message "An error occurred" "The proxy is waiting for a new session".

 

Environment

  • Qlik Sense Enterprise (February 2021 version)

 

Troubleshooting and Resolution

-Checked all the Qlik services if running.

-Checked port 4900 is listening and if port 4900 is not listed do this article:

https://community.qlik.com/t5/Knowledge/TLS-and-SSL-Support-in-Qlik-Sense-How-to-configure-Qlik-Sens...